No internet connection
  1. Home
  2. Technical Support

my keyboard and mouse wont work on the remote computer

By Haider @hm78611
    2024-10-16 19:09:29.329Zassigned to
    • @david

    i cannot use my mouse to contriol the remove computer.
    see logs below
    https://logs.tinypilotkvm.com/0UVhAvHc

    Reply
    • 1 replies
    1. David @david2024-10-17 11:26:15.797Z

      Hi @hm78611, I'm sorry you're running into mouse and keyboard input issue.

      And thanks for sharing those logs. It looks like your TinyPilot can't write to the USB device.

      We sometimes see this issue if the USB cable is loose or if it's broken. Can you try using another USB cable to see if that resolves this issue? I'd recommend against using a USB-C phone charger to test this - they're often designed to be power-only and don't transfer any data.

      Please let me know if you have any questions.

      Reply
      ReplyAdd progress note