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TinyPilot LogIn Issue

By Charles Bakes @tinkernet
    2025-01-07 03:24:07.194Zassigned to
    • @cghague

    I bought a tiny pilot KVM Voyager 2 4 months ago and used it without issue.
    Recently I am gonna reconnect it and use it but have some errors on the web browser like this.

    import glob import os import subprocess import sys from distutils import log from distutils.errors impo

    I am not sure why I have this and I can log in to the tiny pilot device over ssh.
    Can you help me resolve this?

    Kind Regards

    • 5 replies
    1. T
      Charles Bakes @tinkernet
        2025-01-07 23:21:12.114Z

        This is the error page screenshot.

        1. T
          In reply totinkernet:
          Charles Bakes @tinkernet
            2025-01-08 00:35:47.077Z

            I have restarted the tinypilot and have another error message like this.

            1. C
              In reply totinkernet:

              Hi Charles, thanks for your message. I'm sorry you're seeing error messages on your TinyPilot device.

              The error messages you described are probably the result of filesystem corruption. Filesystem corruption can happen for various reasons, the most common being power failure. It sounds like some files required for loading the web interface are damaged or missing, but other files may also be affected.

              The best way to ensure a fully stable system following filesystem corruption is to perform a factory reset. I appreciate this is a hassle, so once you're back up and running, you might want to turn on the read-only filesystem to reduce the odds of corruption happening again.

              1. T
                In reply totinkernet:
                Charles Bakes @tinkernet
                  2025-01-08 08:27:42.350Z

                  Thanks for your help. I can connect to the device over ssh now. Is there any way to reset the device using terminal? Cause I am using the tinypilot while traveling now. So can't do any physical action now.
                  Kindly share any specific guide to resolve or reset the device over ssh terminal. I can tell my mum restart or reboot the device but she is not technical person, so she can't help me more than that.

                  1. Thanks for replying! Depending on the level of filesystem corruption, you may be able to fix the issue remotely by completely removing and reinstalling TinyPilot Pro over SSH. However, even if this works, I'd still recommend performing a factory reset as soon as possible to ensure everything is stable.

                    You can remove TinyPilot Pro by running the following command (SSH access won't be affected):

                    sudo apt --purge remove tinypilot ustreamer janus
                    

                    You can then reinstall TinyPilot Pro by going to our download page, entering your order details, and following the instructions for a command line installation.