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Brand New TinyPilot Will Not Connect

By @trinitysrv
    2025-02-08 21:34:18.836Zassigned to
    • @cghague

    I've just received the unit.
    Via PoE and via AC adapter, the unit will NOT get an IP address on my LAN. I can only assume the boot process is running into an issue somewhere than I cannot see.
    I see link lights. I've restarted the switch, power cycled PoE, disabled PoE and used the AC adapter instead. Nothing.

    Please advise.

    • 1 replies
    1. C

      Hi @trinitysrv, thanks for your message. I'm sorry that you were having issues with your TinyPilot device, and I'm pleased to hear that our customer support team was able to resolve the problem after you contacted them. I hope everything is now up and running. Please reach out if you have any other questions, and we'll be happy to help further.