Voyager2 not showing video
Hi,
So I am testing my Voyager 2 with the HDMI-VGA adapter on a Dell Optiplex 7010. I am unable to get video going at all. I have also tried various HDMI to VGA adapter cables and even a Displayport to HDMI cable I have (that I know works). The Optiplex 7010 has 2 Displayport ports and a single VGA port.
My logs are at:
https://logs.tinypilotkvm.com/7udKFwO8
Please check. Thanks,
Vince
- Michael Lynch @michael2022-01-03 22:15:49.749Z
Thanks for reporting this! Sorry about the video issue.
The interesting line in the log is here:
Jan 03 21:48:25 tptest ustreamer[602]: -- ERROR [635.614 stream] -- Unable to start capturing: Invalid argument
There have been a few threads where people have seen similar symptoms:
What's worked for other users:
- Restarting the TinyPilot
- Restarting the target server
- Reducing video resolution on the target server
Can you try restarting? If you're still seeing the same behavior after restarting both, is it possible for you to reduce the resolution on the target server?
It's also possible that using an alternate EDID could fix this.
- VIn reply tovincesh⬆:Vince Sh @vincesh
Tried everything you mentioned. During a reboot of the host, I did see the boot menu for Ubuntu; but once it got past the boot menu, the "No Signal" returned. I noticed the same ustreamer error:
Jan 03 22:55:54 tptest ustreamer[1086]: -- ERROR [476.968 stream] -- Unable to start capturing: Invalid argument
I also ran:
root@tptest:~# v4l2-ctl --all Driver Info: Driver name : unicam Card type : unicam Bus info : platform:fe801000.csi Driver version : 5.10.17 Capabilities : 0x85a00001 Video Capture Metadata Capture Read/Write Streaming Extended Pix Format Device Capabilities Device Caps : 0x05200001 Video Capture Read/Write Streaming Extended Pix Format Media Driver Info: Driver name : unicam Model : unicam Serial : Bus info : platform:fe801000.csi Media version : 5.10.17 Hardware revision: 0x00000000 (0) Driver version : 5.10.17 Interface Info: ID : 0x03000005 Type : V4L Video Entity Info: ID : 0x00000003 (3) Name : unicam-image Function : V4L2 I/O Flags : default Pad 0x01000004 : 0: Sink Link 0x02000007: from remote pad 0x1000002 of entity 'tc358743 10-000f': Data, Enabled, Immutable Priority: 2 Video input : 0 (Camera 0: ok) DV timings: Active width: 1920 Active height: 1080 Total width: 2200 Total height: 1125 Frame format: progressive Polarities: -vsync -hsync Pixelclock: 148500000 Hz (60.00 frames per second) Horizontal frontporch: 0 Horizontal sync: 280 Horizontal backporch: 0 Vertical frontporch: 0 Vertical sync: 45 Vertical backporch: 0 Standards: Flags: DV timings capabilities: Minimum Width: 640 Maximum Width: 1920 Minimum Height: 350 Maximum Height: 1200 Minimum PClock: 13000000 Maximum PClock: 165000000 Standards: CTA-861, DMT, CVT, GTF Capabilities: Progressive, Reduced Blanking, Custom Formats Format Video Capture: Width/Height : 1920/1080 Pixel Format : 'UYVY' (UYVY 4:2:2) Field : None Bytes per Line : 3840 Size Image : 4147200 Colorspace : SMPTE 170M Transfer Function : Default (maps to Rec. 709) YCbCr/HSV Encoding: Default (maps to ITU-R 601) Quantization : Default (maps to Limited Range) Flags : User Controls audio_sampling_rate 0x00981980 (int) : min=0 max=768000 step=1 default=0 value=48000 flags=read-only audio_present 0x00981981 (bool) : default=0 value=1 flags=read-only Digital Video Controls power_present 0x00a00964 (bitmask): max=0x00000001 default=0x00000000 value=0x00000001 flags=read-only
- Michael Lynch @michael2022-01-03 23:18:17.215Z
Is it possible for you to reduce the display resolution on the Ubuntu server?
- VIn reply tovincesh⬆:Vince Sh @vincesh
I changed the resolution from 1920x1080 to 1280x1024. Still no joy.
I ordered this unit as a test unit because I have several users with Linux workstations that have encrypted storage. Because of the encryption they cannot remotely reboot their workstations. I was hoping this solution would be a low cost plug and play option. What is the return policy for this device?
Vince
- Michael Lynch @michael2022-01-04 22:23:52.261Z
Dell desktops are generally very cooperative with TinyPilot, especially if they're made within the last 10 years. It's possible this is a defective capture card rather than an inherent incompatibility with TinyPilot. Are you able to test TinyPilot's video capture on any other device that outputs HDMI?
It also could be an incompatibility with the VGA adaptor or DisplayPort adaptor rather than the Optiplex. From customer reports, VGA to HDMI adaptors generally work with TinyPilot, but this one definitely does.
If we're not able to find a solution, you can email support@tinypilotkvm.com, we can work out a return or replacement with you.
- CIn reply tovincesh⬆:Gene Montgomery @Cthulhu7747
I use these for my Optiplex 9020s and PowerEdge T30 (ESXi hosts): https://smile.amazon.com/gp/product/B00K2E4QJK/ They work well, even through a 4-port manual KVM.
Occasionally, I have had to move from one DisplayPort output to the other on the OptiPlex boxes in order for an image to display in TinyPilot.
- AAleksander Sørup Lund @Anubuss
Did this solve the NO SIGNAL Issue? I am trying to connect TinyPilot to Jetson Orin, and have massive issues with getting HDMI and Displayport connected and working.
- David @david2023-08-09 11:21:16.658Z
Hi @Anubuss, I'm sorry you're running into this No Signal issue.
Are you using an HDMI/DisplayPort adapter? It's possible that your target machine is outputting at an unsupported resolution.
Could you share a log from your TinyPilot for me to review? On your TinyPilot's web interface, navigate to System > Logs and click Get Shareable URL. Then share the URL in your reply.
- BIn reply tovincesh⬆:@Ben
Hi all, I'm considering purchasing one of these, but I ran across this thread when researching compatibility. It appears orphaned. Has anyone ever had a working example of a (brand new) Dell PC with DisplayPort only, working with any TinyPilot network KVM's?
- David @david2024-04-04 10:54:19.510Z
Hi @ben, thanks for your question!
TinyPilot generally supports target machines that output using DisplayPort, although you'll need to use a DisplayPort to HDMI adapter/cable. You'll also need to make sure your machine outputs at resolution that TinyPilot supports.
One issue we've seen with Dell machines is that newer versions of the UEFI BIOS appear to have issues with recognizing TinyPilot's mouse. However, we haven't had any reports of this issue in a while.
I hope that helps! Please let me know if you have any questions.
Thanks David! Any specific DP>HDMI adapter that is approved or recommended?
- David @david2024-04-05 12:17:58.993Z
You're welcome!
Any specific DP>HDMI adapter that is approved or recommended?
I don't think we've tested any DisplayPort to HDMI adapters, so there aren't any approved/recommended ones that I can share with you. Having said that, there's a reasonable chance that an 'Active' adapter will work better than a 'Passive' adapter.
I hope that helps!