No internet connection
  1. Home
  2. Technical Support

TinyPilot not getting an IP address?

By Aaron Loessberg-Zahl @amloessb2021-02-28 04:51:40.927Z

I purchased my TinyPilot hobbyist kit back in January and finally got around to setting it up today. I hooked everything up per the assembly instructions, however it doesn't seem to be getting an IP address via DHCP, as I can't access it via the tinypilot DNS name, and the device list on my router's web interface doesn't show any unaccounted-for devices.

Is there anything I can do to troubleshoot the issue?

Thanks!

  • 4 replies
  1. Michael Lynch @michael2021-03-01 15:52:35.562Z

    Sorry about that! Thanks for reporting this.

    There are a few possibilities here in descending order of likelihood:

    • The TinyPilot microSD is corrput
    • The Ethernet connection is faulty
    • The TinyPilot hardware is defective

    A few questions:

    • Does the red power light on the TinyPilot turn on when you turn on the device?
    • Do the green and orange activity lights on the TinyPilot's Ethernet port turn on when you turn on the device?

    Troubleshooting steps

    • Can you try flashing a separate microSD with Raspberry Pi OS Lite?
      • If you change nothing but the microSD and you can ping the device at raspberrypi, then the microSD image is likely corrupt, and I can send you a new one.
    1. Aaron Loessberg-Zahl @amloessb2021-03-02 18:28:02.522Z

      Hi Michael,

      Thanks for the quick reply! Here's the answers to your questions:

      • Does the red power light on the TinyPilot turn on when you turn on the device? Yes
      • Do the green and orange activity lights on the TinyPilot's Ethernet port turn on when you turn on the device? Yes

      I flashed Raspberry Pi OS Lite onto a 4GB microSD I had laying around, and it almost instantly registered with DHCP (and is pingable), so it does sound like a corrupted image might be the culprit.

      Please let me know how you'd like to proceed from here, and thanks again!

      1. Michael Lynch @michael2021-03-02 19:11:53.798Z

        Sorry about that! I've just emailed you the TinyPilot image so you can reflash.

    2. Progress
      with handling this problem
    3. @michael marked this topic as Done 2021-03-02 19:12:12.226Z.