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Fan is starting to fail

By Zeid @spy
    2022-03-14 12:23:48.387Z

    I've had the tiny pilot for several months. This morning I noticed a grinding noise which turned out to be the TinyPilot.

    Is this covered by warranty? if not, are there specs for the fan that I can order a replacement?

    Solved in post #2, click to view
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    • 11 replies
    1. Diego @diego
        2022-03-15 01:43:23.466Z2022-03-15 14:39:47.461Z

        Hello Zeid,

        I'm sorry to hear your TinyPilot's fan is starting to fail. The fans we use are rated for 30,000 hours of operation, but sometimes they fail even before that. Unfortunately, our policy is to replace failed parts only within 30 days of purchase.

        The specifications for a replacement fan are:

        • It needs to be 30mmx30mmx7mm
        • It needs to take 5V

        For example, the following two are both compatible: FAN1 FAN2

        Let me know if you have further questions, I'll be happy to answer.

        ReplySolution
        1. S
          In reply tospy⬆:
          Zeid @spy
            2022-03-15 12:45:38.148Z

            Thank you.

            Reply
            1. J
              In reply tospy⬆:
              Jeremy Beall @jezzab
                2022-05-29 22:58:55.754Z2022-05-29 23:22:18.083Z

                Mine is 6 months old and the fan has also started to become extremely noisy and griding.

                Reply1 Like
                1. K
                  In reply tospy⬆:
                  jesse dechacon @kastor22
                    2024-10-27 23:06:04.262Z

                    is this answer indicative of a replacement fan for the voyager 2a? i'm looking to get one from amazon as well.

                    Reply
                    1. David @david2024-10-29 12:10:50.672Z

                      Hi @kastor22,

                      Is your TinyPilot's fan no longer working (or noisy)? The fans linked above may not be suitable (I believe they're suitable for a TinyPilot Voyager 2, but possibly not a 2a). Can I ask how long you've had this TinyPilot Voyager 2a?

                      Reply
                      1. Kjesse dechacon @kastor22
                          2024-10-30 12:41:55.811Z

                          4 / 5 months(ish) sounds about right

                          Reply
                          1. In reply tokastor22⬆:
                            David @david2024-11-01 11:55:14.122Z

                            If your fan is working and isn't making any noise, you likely don't need a backup replacement (unless you have a specific reason).

                            We upgraded the fans we use in our devices when we released the TinyPilot Voyager 2a. Since then, haven't received any complaints of broken / noisy fans on those devices.

                            If you'd still like a recommendation on compatible fans, I can try to find something suitable.

                            Please let me know if you have any questions.

                            Reply
                            1. N@nomad
                                2024-12-20 12:53:53.304Z

                                Hi @david -

                                I have two TinyPilot Voyager 2a for about a year. One of them started making a loud grinding sound yesterday. Can you recommend compatible replacement fans?

                                Thank you.

                                Reply
                                1. David @david2024-12-20 15:58:00.015Z

                                  Hi @nomad, I'm sorry your fan is making a noise.

                                  I don't have a fan model I can share right now. I've asked our customer support team to look into this, and we'll share an update soon.

                                  Please let me know if you have any questions.

                                  Reply
                        • L
                          In reply tospy⬆:
                          @luckman212
                            2025-02-01 19:36:16.220Z

                            Was there ever a Voyager 2a compatible fan model posted somewhere? Mine is working ok but I'd like to have a spare on hand in case I need to replace it one day.

                            Reply
                            1. David @david2025-02-03 14:56:54.574Z

                              Hi @luckman212, thanks for your question.

                              Was there ever a Voyager 2a compatible fan model posted somewhere?

                              I don't think so. Since we changed the fan on Voyager 2a (with the metal case), we haven't had any reports of these newer fans breaking or making noise, so we don't have any suggestions for compatible fans that I can share.

                              If you do happen to run into an issue with a newer fan, please let us know!

                              I hope that helps. Please let me know if you have any other questions.

                              Reply
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