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No signal with VGA adaptor - keyboard and mouse works fine.

By Kim Winther Jønsson @kjoensson
    2022-06-09 14:01:37.879Z2022-06-09 14:10:01.965Z

    Hi, I have just received the "tiny pilot" together with the VGA to HDMI adaptor.
    I keep getting "NO SIGNAL" on a black background when connecting.

    Keyboard and mouse works fine. I experience the same with 3 different VGA outputs/sources.
    I have succeeded in getting a display when connecting with HDMI directly (no VGA adaptor) to a raspberry pi.
    I have tried with different USB power cables for the VGA adaptor and it's the same on all VGA sources.

    Different HDMI cables has been tested.

    Log files shared: https://logs.tinypilotkvm.com/0LE0sLt8

    appreciate any support getting the VGA source to work. - Thanks

    Best regards Kim

    Reply
    • 6 replies
    1. Diego @diego
        2022-06-09 19:07:28.164Z2022-06-09 19:41:44.380Z

        Hello Kim! I'm sorry you are having this issue. Thank you for posting your inquiry here.

        I can see the following in the logs you uploaded:

        Jun 09 13:58:36 tinypilot ustreamer[594]: -- INFO  [17.679    stream] -- Capturing ...
Jun 09 13:58:37 tinypilot ustreamer[594]: -- ERROR [18.681    stream] -- Persistent device timeout (unplugged)

        The most likely reasons for seeing that message are:

        • The HDMI cable is incompatible with TinyPilot.
        • The HDMI cable is defective (this does not seem to be the case since it worked for you on that Raspberry Pi).
        • The VGA to HDMI adapter is defective.

        My recommendation for you is to try with a different HDMI cable. Should you continue to have issues after trying a different HDMI cable, then please contact support@tinypilotkvm.com so we can work out a resolution for you.

        Reply
        1. In reply todiego⬆:
          KKim Winther Jønsson @kjoensson
            2022-06-14 07:00:55.178Z

            Hi Diego

            Thanks a lot for you reply.
            I have now tried with different HDMI cables, all of them working without the HDMI->VGA adaptor.
            When using them together with the VGA adaptor is does not work.
            I suspect that you are right with the defective VGA adaptor.

            Best regards Kim

            Reply
            1. Diego @diego
                2022-06-14 15:38:34.897Z

                Hi Kim,

                Thank you for trying with additional HDMI cables. I'm sorry to hear it still doesn't work. Please contact support@tinypilotkvm.com so we can work out a resolution for you.

                Reply
                1. NL @NomadPilot
                    2023-02-08 00:29:19.880Z

                    Hi - any resolution on this issue? I am getting the exact same problem

                    Reply
                    1. David @david2023-02-08 12:40:38.933Z

                      Hi @NomadPilot, sorry that you're also experiencing this issue.

                      Could you send a link to your TinyPilot's logs for me to review? On your TinyPilot's web interface, navigate to System > Logs and click Get Shareable URL.

                      Reply
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