Broken image no remote desktop
Hi I just get a broken image and no remote desktop coming through, checked all the cables, updated the software, works fine out to a monitor. Any ideas?
Screenshot below
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- Diego @diego
Hello @andrewbrilliant - Thank you for posting your question in our Forum. I'm sorry you are having this issue.
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Is this a brand new TinyPilot Voyager 2 that your are trying to setup? Has it ever worked for you before?
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Would you be able to upload full logs? This is how you would upload them: TinyPilot web interface > System > Logs > Get Shareable URL (copy the URL it will give you and paste it in your response).
Diego @diego
Hi @andrewbrilliant - Just checking in with you, since you didn't reply to my last post. Has your issue been resolved?
- AAndrew Brilliant @andrewbrilliant
Hi Diego I went back to get logs and the problem had fixed itself. Very strange, it was repeatable on different computers and browsers and then just went away on its own.
Michael Lynch @michael2022-08-01 18:40:54.533Z
Oh, glad it's working now! If you see this recur, feel free to follow up and share your logs so we can figure out the root cause.
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- RRonald Yau @ronyau
- RRonald Yau @ronyau
any update??
Diego @diego
Hello @ronyau - I'm sorry you are having this issue. I apologize for the late reply.
As per the logs you submitted, I can see
ustreamer
is unable to start:Jul 22 13:35:30 tinypilot systemd[1]: Started uStreamer - Lightweight, optimized video encoder. Jul 22 13:35:30 tinypilot systemd[591]: ustreamer.service: Failed to execute command: No such file or directory Jul 22 13:35:30 tinypilot systemd[591]: ustreamer.service: Failed at step EXEC spawning /opt/ustreamer/ustreamer: No such file or directory Jul 22 13:35:30 tinypilot systemd[1]: ustreamer.service: Main process exited, code=exited, status=203/EXEC Jul 22 13:35:30 tinypilot systemd[1]: ustreamer.service: Failed with result 'exit-code'. Jul 22 13:35:30 tinypilot systemd[1]: ustreamer.service: Service RestartSec=100ms expired, scheduling restart. Jul 22 13:35:30 tinypilot systemd[1]: ustreamer.service: Scheduled restart job, restart counter is at 1. Jul 22 13:35:30 tinypilot systemd[1]: Stopped uStreamer - Lightweight, optimized video encoder.
I can't tell for sure how this happened, but it seems your microSD card might have gone corrupted. Please try to perform a factory reset on your unit, that will resolve the issue. If you don't have a microSD reader, we can ship you a microSD card with TinyPilot installed.