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Update error

By @tknto48
    2022-08-25 01:34:31.169Z2022-08-25 14:09:25.862Z

    When clicked "update" button from the menu, the below error message appears:

    Error: Failed to check latest available version: fatal: unable to access [redacted]: Couldn't connect to server

    Please help.

    • 3 replies
    1. Diego @diego
        2022-08-25 02:27:44.250Z

        Hello @tknto48 - Thanks for posting your question in our Forum. I'm sorry you are having this issue.

        • Is the TinyPilot connected to a network with internet access? In order to perform the update, an internet connection is required. From the error you are getting, it looks like the TinyPilot is not able to connect to the repository.
        1. T@tknto48
            2022-08-25 03:19:30.142Z

            Hello, thanks for reply and advice.
            You were correct.
            Somehow the device didn't receive a default gateway address from the DHCP server.
            After it was sorted out, the update run successfully.
            Best regards

            1. Diego @diego
                2022-08-25 22:20:23.960Z

                Hey @tknto48 - Awesome, thank you for the update! I'm glad you were able to resolve it!