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Failed to Complete Update

By NightLink42 @NightLonk42
    2022-10-03 23:13:15.681Z

    Coming from 2.4.1
    Recent fresh install. Pro version. Voyager 2

    The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2.
    
    
    • 3 replies
    1. David @david2022-10-04 09:12:13.707Z

      Hi @NightLonk42, sorry to hear you're having issues updating.

      Can you share a copy of your logs after you receive the 'update failed' message?

      On the TinyPilot web interface, navigate to System > Logs and then click Get Shareable URL. This will generate a link to your logs for you to paste in your reply.

      1. NNightLink42 @NightLonk42
          2022-10-04 18:59:05.707Z
          1. Thanks for uploading the logs! It looks like the issue is here:

            TASK [ansible-role-tinypilot-pro : install Janus Debian package] ***************
            fatal: [localhost]: FAILED! => {"changed": false, "msg": "Conflicts with the installed package 'libnice10'Conflicts with the installed package 'libsrtp2-1'"}
            

            Can you try SSHing into the device and uninstalling the conflicting packages:

            sudo apt remove libnice10 libsrtp2-1
            

            I've created a bug in our Github repo to track this.