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Shipping damage, device not well packaged.

By Brad Silva @Brad
    2022-12-01 18:41:56.687Z

    I got my Tiny Pilot today, but unfortunately it's not usable. The case and the Pi4 are pretty badly damaged. Frankly, it's only partially the shippers fault, the TP was only packaged in one layer of bubble wrap in a single layer cardboard box.

    I can send you pictures if you'd like.

    Thanks,
    Brad

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    • 2 replies
    1. C
      Charles Hague @cghague2022-12-02 00:13:15.569Z

      Hi Brad, thank you for reaching out to us, I'm sorry to hear your TinyPilot device has arrived damaged.

      I've asked our customer support team to reach out to you by e-mail to investigate and resolve this. They should be in touch with you soon.

      Reply
      1. BBrad Silva @Brad
          2022-12-02 00:14:15.438Z

          Thanks!
          Brad

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