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Video lagging but mouse and keyboard aren't.

By @remote2021-04-22 17:36:39.917Z

Hello,

Hello When I access my system from my local network I am not having any issues with the video however once I access it over the internet there is a 25 second video lags however if I refresh the webpage it there is no lag. there is no lag with the keyboard and mous.

Regards,
R

Solved in post #5, click to view
  • 7 replies
  1. Michael Lynch @michael2021-04-23 15:44:47.230Z

    Thanks for reporting this!

    How are you accessing it remotely (VPN, web proxy, SSH)? Does this happen in multiple browsers or just a particular browser?

    1. R@remote2021-04-23 17:05:30.498Z

      I am accessing it through remote.it.

      1. Michael Lynch @michael2021-04-26 21:24:05.533Z

        remote.it tends to perform worse than other cloud access providers. You can dial down the video settings or use an alternative provider like TailScale or ZeroTier. In my experience, TailScale performs well and doesn't have the latency issues.

        You could also try different web browsers, as different browsers might handle the stream better through remote.it.

        I'm exploring the possibility of building a dedicated remote access solution for TinyPilot. If you're interested in participating in the beta, make sure you're on the mailing list.

        ReplySolution
        1. R@remote2021-04-27 16:11:29.324Z

          Are there any instructions on how to set up remote access using TailScal?

          1. Michael Lynch @michael2021-04-27 20:39:10.577Z

            Tailscale's official documentation is pretty good:

            https://tailscale.com/kb/1017/install/

            You'll need to install Tailscale on both the TinyPilot and on the computer where you're connecting through the browser. To install on the TinyPilot, follow Tailscale's instructions for Linux > Raspberry Pi.

    2. R
      In reply toremote:
      @remote2021-04-26 20:18:53.830Z

      is there a way to adjust the Frame/refresh rate?

      1. Michael Lynch @michael2021-04-26 21:24:49.299Z

        Yes, you can adjust the video settings to reduce latency. See this article for an explanation:

        https://tinypilotkvm.com/faq/reduce-bandwidth