No internet connection
  1. Home
  2. Technical Support

Web upgrade 2.5.0 to 2.5.2, then no response on network

By Morris Altman @Morris
    2023-01-25 19:48:20.027Z

    Use the web based upgrade and watched all the messages. When completed got a message something like "Can not connect. Please power off and on and try again"

    I power cycled and still no web access or response to ping. Please advise how to proceed.

    Thank you,

    Morris

    Reply
    • 2 replies
    1. M
      Morris Altman @Morris
        2023-01-25 21:00:03.081Z2023-01-25 21:01:40.644Z

        I found the instructions to flash the micro SD and am up and running on the latest version.

        Thank you for the great FAQ and instructions.

        Morris

        Reply
        1. C
          In reply toMorris⬆:
          Charles Hague @cghague2023-01-26 12:36:57.737Z

          Hi Morris - thanks for reaching out to us. I'm sorry to hear that you encountered issues with the upgrade from 2.5.0 to 2.5.2.

          It sounds like the update might have failed to complete and left your TinyPilot device in an non-bootable state. It's sometimes possible to recover from this but it can be quite a hassle so your solution of re-flashing the microSD card is indeed one we would have suggested.

          Thank you for updating the thread with the resolution, it's very appreciated!

          Reply
          ReplyAdd progress note