Video disconnects every 10 seconds
Hi I just got my TinyVoyager 2a. I'm unable to remote access my laptop for any longer than 10 seconds. The video disconnects, and when it reconnects it changes from H.264 to MPEG with an exclamation sign next to it. Moving the cursor is next to impossible as there is a huge lag.
Here is the link to my logs: https://logs.tinypilotkvm.com/oDjLxoDL
I wonder if this could be an internet connection issue? Please advise. Thank you.
- David @david2023-04-14 11:17:32.116Z
Hi @samgh93, I'm sorry that you have this stream issue.
TinyPilot falls back to MJPEG streaming if H.264 is failing which is why there's this switching. If you're also noticing a lot of cursor lag this suggests it's a latency issue.
Is your TinyPilot remote using a service like Tailscale?
- SSam Goh @samgh93
Hi, yes I am using Tailscale for remote access.
- David @david2023-04-17 11:30:46.884Z
Thanks for confirming!
Can you
ping
your remote TinyPilot from your client machine and check the latency?# Change to your TinyPilot's Tailscale IP if needed ping 100.66.27.93
Most
ping
implementations output statistics once you quit the program, can you share the stats with me?--- 1.1.1.1 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4018ms rtt min/avg/max/mdev = 8.694/9.003/9.366/0.288 ms
If there is high latency or jitter, it might suggest this issue is due to a weaker internet connection, rather than with your TinyPilot.