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Download Tinypilot Image

By Guy Robertson @guybor
    2023-07-26 17:34:47.237Zassigned to
    • @cghague

    I'm trying to update my tinypilot to version 2.6 but i need to do it manually. When I go to the image download page, it wants my order number. I can't find it. How do i download an image without the order number?

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    • 3 replies
    1. C
      Charles Hague @cghague2023-07-26 19:21:11.729Z

      Hi Guy, thanks for reaching out with your question about downloading the disk image.

      You can normally find your order number on the e-mail confirmation you received when you purchased your TinyPilot device. If you don’t have access to the e-mail please let me know and I’ll ask our customer support team to reach out to you.

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      1. GGuy Robertson @guybor
          2023-07-26 20:03:12.618Z

          I looked thru my outlook emails and I found the confirmation for the first unit i purchased, but I couldn't find it for the second unit (which was last August)

          Can you please have customer support let me know what it is.

          Thank you

          Reply
          1. CCharles Hague @cghague2023-07-27 22:57:37.795Z

            Thanks for checking, that’s no problem at all. I’ve asked our customer support team to reach out to you via your forum e-mail address. They should be in contact with you soon!

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