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Fan is failing on an almost new voyager

By @cerchez07
    2023-11-01 19:24:35.893Z

    Hello, I bought a tiny pilot voyager 2a 20 days ago. I think I have it in possession for 10 days tops and the fan already started grinding and failing to spin. I have 2 questions:

    1. Is it safe to run it with the fan unplugged?
    2. What do I need to do to get a replacement fan ?
    Reply
    • 3 replies
    1. David @david2023-11-02 11:58:10.480Z

      Hi @cerchez07, I'm sorry your TinyPilot's fan is failing.

      Running your TinyPilot without a fan will increase its operating temperature. You may run into performance issues if your TinyPilot is too hot as the CPU will start throttling to reduce its temperature.

      I've reached out to our customer support team about your fan. You should receive an email from them soon.

      I hope this helps! Please let me know if you have any other questions.

      Reply
      1. A
        In reply tocerchez07⬆:
        Aaron @AaronP
          2024-01-12 00:07:34.957Z

          I am also dealing with a failing fan on my tiny pilot voyager 2a

          Reply
          1. David @david2024-01-12 12:24:59.172Z

            Hi @AaronP, I'm sorry you're having fan issues on your TinyPilot.

            I've reached out to the customer support team to let them know about your failing fan. They will be able to help resolve this for you, so you should receive an email from them soon.

            I hope this helps! Please let me know if you have any questions.

            Reply
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