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The unit is not working. Need to return

By Alex @belmontel
    2024-05-05 17:06:26.759Zassigned to
    • @david

    How do we return the unit which is not working at all?

    • 1 replies
    1. David @david2024-05-06 11:26:51.576Z

      Hi @belmontel, I'm sorry your experiencing issues with your TinyPilot.

      Are these issues related to your previous post about the video and USB issues? I'm more than happy to continue troubleshooting to find the cause of the issue and help get you up and running.

      Are you able to access your TinyPilot's web interface? If so, could you share a TinyPilot log with me to review? On your TinyPilot web interface, go to System > Logs and click Get Shareable URL. Then paste the link in your reply.

      Please let me know if you have any questions.