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Two cursor moving from my personal laptop when try to use my targeted computer

By mainul @Mainuli526
    2024-05-18 05:14:32.940Zassigned to
    • @david

    I connected my tiny pilot and for my targeted computer to my personal computer and when I try to use the computer from my personal computer I see two cursor moving I click on desire tab and it get click on another tab that I do not want

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    • 5 replies
    1. David @david2024-05-20 10:49:08.627Z

      Hi @Mainuli526, I'm sorry you're running into this mouse issue with your TinyPilot.

      Could you share a screenshot showing the misaligned mouse cursors? Ideally, the screenshot should show the whole of the TinyPilot web interface.

      Could you also share a TinyPilot log for me to review? On your TinyPilot web interface, go to System > Logs and click Get Shareable URL. Then paste the link in your reply.

      With the screenshot and a log, I should be able to see what's causing the misalignment issue.

      Please let me know if you have any questions.

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      1. Mmainul @Mainuli526
          2024-05-20 13:19:04.218Z

          How can I send you the video I captured it’s not letting me upload here

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          with handling this problem
        • M
          mainul @Mainuli526
            2024-05-20 13:02:09.227Z

            https://logs.tinypilotkvm.com/sMJCSSUV

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            1. M
              mainul @Mainuli526
                2024-05-20 13:34:38.411Zreplies toMainuli526⬆:

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                1. David @david2024-05-20 14:33:21.018Zreplies toMainuli526⬆:

                  Thanks for sharing the log and the video, @Mainuli526!

                  Your TinyPilot is receiving a 1920x1080 video signal from your Windows machine, but it looks like the video has blank bars on the sides.

                  That behavior suggests your Windows machine is using "Active signal resolution" where it renders your desktop (say at 2560x1600) and scales it to 1920x1080 for TinyPilot. In this situation, your Windows machine interprets TinyPilot's 1920x1080 mouse input/position at its original resolution, causing this misalignment issue.

                  The solution here is to change your Windows machine's display settings to render the desktop at 1920x1080 and output at the same resolution without scaling.

                  To change the settings on Windows, open your display settings, select your TinyPilot display, and then in the 'display resolution' row, select 1920x1080.

                  Your settings should then say:

                  Desktop resolution		1920x1080
Active signal resolution	1920x1080

                  I hope that helps! Please let me know if you have any questions.

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