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Mouse and Keyboard Not working when connected to mouse

By Rabin Gurung @RobGurung
    2024-06-21 14:22:18.322Zassigned to
    • @david

    Hey, I am connecting to mac using tiny pilot. I have used this belkin usb to type c adapter as my mac does not support usb port. The problem I am having is I can see the display but cannot seem to use my mouse or keyboard. I tried this with my other windows laptop, it was working flawlessly but I did not had to use belkin usb to type c adapter.

    • 1 replies
    1. David @david2024-06-24 12:05:13.159Z

      Hi @RobGurung, I'm sorry you're running into this input issue.

      From your description, it sounds like this could be an issue with the adapter you're using with your Mac because your TinyPilot's mouse/keyboard input works with other machines.

      Do other USB devices (an external keyboard or mouse for example) work with your Mac when you use this adapter?

      Could you share a TinyPilot log with me to review? On your TinyPilot web interface, go to System > Logs and click Get Shareable URL. Then paste the link in your reply.

      Please let me know if you have any questions.