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Do I pay import/custom fees if I ship to Canada?
I am about to purchase the voyager 2, would I need to pay some import/customs fee in Canada since the device is coming from the US?
    GeneralE/12024-03-08 12:20:23.167Z
    TwinGate setup
    Trying to get this setup in our TwinGate network. To load the connector it needs 64bit OS. Does this device meet spec or can I upgrade it to a 64bit OS?
      Technical SupportTG/72024-03-06 12:14:20.973Z
      USB C Adapter Macbook Audio problem
      I'm using USB C Hub Adapter for MacBook to connect tinypilot to MacBook. Everything works so smoothly but I'm unable to hear the sound in H264 mode. I tried many ways but can't do that.
        Technical SupportTCT/C102024-03-05 12:08:54.823Z
        update failed from 2.6.2 to 2.6.3
        update failed from 2.6.2 to 2.6.3. here is the log, please help. https://logs.tinypilotkvm.com/lgOWIg3n thanks --Jason
          Technical SupportP/32024-03-04 18:58:46.700Z
          Sound not transmitted
          Sounds not being transmitted from laptop that is controlling the host. I can hear what’s sound is coming from host but I want my laptop controlling the host to transmit sound in host.
            Technical SupportSN/32024-03-04 12:21:16.053Z
            tinypilot unable to open database file error
            Hello as i was using Tinypilot normally i started receiving this error. I then went ahead and restarted my Tinypilot Multiple times but now it is not even gettung discovered in my Network.
              Technical SupportSS/42024-03-04 12:16:13.829Z
              Video streaming issue
              Suddenly I am getting MJpeg from today onwards Here is the logs https://logs.tinypilotkvm.com/yXb29Y2l
                Technical SupportV/112024-03-04 12:02:24.097Z
                Mouse offset, misplaced
                Hello, We have trouble with our Tinypilot, connected to an LNC 2200 MW. Mouse on the computer and mouse in the browser are misplaced : if i go to the left, remote pointers is on the right. On the right of the screen they spread to the left. I cannot ...
                  Technical SupportWCW/C102024-03-01 10:22:47.399Z
                  Instructions do not explain what file to access in TP for static ip settings. Please help.
                  I just unboxed my new Tiny Pilot and hooked it up. Works great, but the only problem is that I don't have sufficient instructions on your site of where to go to put the info in after ssh into the box. Please advise as to step by step what file to use...
                    Technical SupportM/12024-02-29 19:43:28.860Z
                    Restricted Viewing of remote users
                    Is it possible to add accounts for viewing only to the TinyPilot web session? We have people we want to be able to view the current session, but can't interact with it.
                      Technical SupportDC/C12024-02-26 19:42:32.568Z
                      Explain icons...
                      Keyboard and Mouse input getting disconnected when tinypilot reboots
                      When I reboot the tinypilot the keyboard and mouse stop working. Video still works so I can see that the USB device not recognized notification pop up on the remote computer. If I go to the remote computer and disconnect the usb cable and plug it bac...
                        Technical SupportR/52024-02-22 11:56:57.937Z
                        After upgrade tinypiloit is not showing the video
                        I am unable to see the screen post the upgrade. Find the link which has available logs - https://logs.tinypilotkvm.com/GGePC7JG
                          Technical SupportG/32024-02-21 19:09:28.876Z
                          Noise
                          The cooling fan on my TinyPilot has started making a lot of noise. I can unplug it and let it cool down to room temperature, it is quiet when it starts again but then gets noisy after an hour or so. Is there a fix?
                            Technical SupportDTT/72024-02-21 19:02:08.096Z
                            Fan constantly loud
                            Persists across reboots, does not go down after it's been up a while, even if I'm not connecting to it. Running off provided USB C power supply. Only thing customized is adding tailscale. I popped the case to see if it was just some obstruction in th...
                              Technical SupportCC/C12024-02-21 17:50:54.327Z
                              Can't install from GitHub under Bookworm
                              EDIT: I see that Bookworm isn't supported yet. Should I add these issues to GitHub? I did a search for "Unable to correct problems, you have held broken packages", but didn't find anything. Let me know if you want a Bookworm install for testing, othe...
                                Technical SupportR/32024-02-21 12:13:09.024Z
                                Refreshing a 2020 TinyPilot "All in One"
                                I have an old 2020 Era, RPi4 w/ 2GB RAM, TinyPilot "All in One" with a GeekWorm C779 HDMI->RPI Camera board, running Buster. If I wanted to "refresh" it, could I just replace the SD card with a new BookWorm-based RPiOS and install the latest TinyPilo...
                                  Technical SupportR/52024-02-21 12:07:18.438Z
                                  Which TinyPilot do I have?
                                  I bought a TinyPilot "all in one" in 2020, but the pandemic threw a monkey wrench into the plans and I'm just now restarting the project it was going to be used for. Is there an easy way to determine which model it is? It's a 3D printed case, w/ a fa...
                                    Technical SupportRR/32024-02-21 01:00:17.804Z
                                    RESOLVED No Signal after upgrade to 2.6.2
                                    Running TinyPilot Voyager (original) with pro license software. Prior to recent upgrade to 2.6.2, video from my target machine (Microsoft Surface Laptop 4) worked in both MJPEG and H.264 modes. I only boot the laptop once every few weeks so I upgrade...
                                      Technical SupportFG/52024-02-20 18:36:58.648Z
                                      Hiding the TinyPilot Pro from Windows
                                      When my TinyPilot is attached to my Windows 10 computer, the only place where I see "TinyPilot" is under the Audio Inputs and Outputs section. "TinyPilot Intel(R) Display Audio" also appears under the audio outputs selectable on the taskbar. When I r...
                                        Technical SupportMM/42024-02-19 14:16:38.278Z
                                        Bullseye / RealVNC / Desktop
                                        Hi, Am I correct that all TinyPilot devices now ship on Bullseye? Bullseye supports adding RealVNC as a server/service. I recall other threads here saying VNC wasn't supported; is installing it via Bullseye (apt -y install realvnc-vnc-server" allowed...
                                          Technical SupportBC/C12024-02-16 22:28:35.242Z
                                          Screen not loading after initial set up
                                          Edit: Resolved after changing video setting to H.264
                                            Technical SupportB/12024-02-16 12:35:28.781Z
                                            Adding keyboard shortcuts to menu
                                            I see a menu option on the Voyager 2 for Keyboard shortcuts and all it has is CTRL-ALT-DEL. I want to add ALT-TAB to it, as well as others that I use. How can I do this?
                                              Technical SupportZT/52024-02-16 12:33:10.155Z
                                              SSH error, cannot login, which I need to do to update my TailScale
                                              Hi, when I try to log in to tinypilot via SSH, I get this: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ IT IS POSSIBLE THA...
                                                Technical SupportNC/C32024-02-09 00:07:16.804Z
                                                Tiny Pilot started to make a lot of noise
                                                I'm using two tinypilots and one of them started to make a lot of noise. It's coming from fan and not sure how to fix it.
                                                  Technical SupportY/12024-02-08 12:14:40.420Z
                                                  Can not access TinyPilot web
                                                  This site can’t be reached Check if there is a typo in tinypilot. DNS_PROBE_FINISHED_NXDOMAIN This site can’t be reached Check if there is a typo in tinypilot.local. DNS_PROBE_FINISHED_NXDOMAIN This site can’t be reached Check if there is a typo in t...
                                                    Technical SupportY/112024-02-08 12:05:10.728Z
                                                    tinypiliot ssh access denied
                                                    i installed tinypilot in my raspberry pi 4b , i runned its web interface in my laptop its working fine , but its not showing the security option in system menu and i can't ssh into my tinypilot , i tried with ip and used default password "flyingsopi"...
                                                      Technical SupportDCD/C42024-02-02 07:16:10.835Z
                                                      Keyboard and Mouse not working.
                                                      I set up the TinyPilot KVM using my Raspberry Pi 4 8GB. I downloaded the recommended Raspberry Pi OS Lite Legacy file and created my micro SD card using the Raspberry Pi imaging tool with this downloaded img: 2023-12-05-raspios-bullseye-armhf-lite.im...
                                                        Technical SupportRC/C22024-02-02 05:34:18.684Z
                                                        Keyboard-Layout for Non-US users
                                                        Hi there, is there a way to change the keyboard-layout to german layout ? its really annoying while typing passwords best regards
                                                          Technical SupportW/32024-02-01 11:35:50.269Z
                                                          Audio issue in Tinypilot
                                                          Through target system speaker i am hearing my own voice and outside noise. Though the target system is connected with headphones i am hearing outside noise. check the above attached image, Is it because of this ? Check the logs here https://logs.tiny...
                                                            Technical SupportV/32024-01-31 12:18:52.618Z
                                                            Unable to set static IP
                                                            Hello! When I try setting a static IP, it never reboots; it just sits at a > cursor after I paste and hit Enter. Here is what I'm entering: /opt/tinypilot-privileged/scripts/set-static-ip --ip "${TINYPILOT_STATIC_IP="192.168.10.4/24}" --router "${ROU...
                                                              Technical SupportJC/C32024-01-31 01:03:52.248Z
                                                              File transfer and Audio fix
                                                              Is there a way to transfer a .exe file to the target machine ? Gone through some video about USB Devices Over Network with Raspberry Pi https://www.youtube.com/watch?v=gBCNLs_5pwM https://www.youtube.com/watch?v=KX7IY_Xft0k Especially check this last...
                                                                Technical SupportV/32024-01-30 11:36:02.331Z
                                                                No Connection After Update No connection
                                                                I Bought it from Amazon I tried to reset it but image file can only be downloaded by order id how to reset my tinypilot voyager2a need some help man. Its not supporting sound.
                                                                  Technical SupportG/32024-01-29 19:20:11.573Z
                                                                  Using TinyPilot to Control a DSLR Camera, how to connect
                                                                  Good day I saw this link https://tinypilotkvm.com/blog/dslr I do get visuals on my pc , but how to trigger the shutter ? the only thing I saw seems to open the unit ? and connect the shutter cable to access the GPIO pins, no 5 and 6 . Is that correct...
                                                                    Technical SupportP12024-01-29 13:40:49.143Z
                                                                    No Signal after upgrading to Tinypilot 2.6.2
                                                                    I have looked at the other tickets and tried swapping HDMI cables, rebooted (the pilot as well as the computer). I just can't figure out what is going on. It updated and when it was done there was no signal. https://logs.tinypilotkvm.com/lJbcdSFQ I a...
                                                                      Technical SupportAA/32024-01-26 19:36:05.600Z
                                                                      Black (not no signal) or flashing screen
                                                                      Hello Michael, I have built a tinypilot myself using the recommended hardware. I am experiencing sudden black screens akin to this issue Black screen However, for me, the black screen appears sporadically. restarting the host machine does not seem to...
                                                                        Technical SupportR2/72024-01-25 12:22:37.315Z
                                                                        Mouse issues with AIOMOS KVM
                                                                        I've seen a handful of similar posts regarding the same issue but wondered if a fix is found or if I should give it a go with another KVM.. I just received my Voyager 2a and am trying to get things working with the AIMOS 4 port HMDI switch listed on ...
                                                                          Technical SupportMC/C142024-01-25 03:25:36.740Z
                                                                          No signal after upgrading Tinypilot 2.6.2
                                                                          After updraging Tinypilot 2.6.2, screen is showing no signal. On laptop boot, it's showing but after laptop boot, no signal. https://logs.tinypilotkvm.com/tmnxIcrr
                                                                            Technical SupportTC/C42024-01-25 03:24:29.706Z
                                                                            Possibility to enable DynDNS service on TinyPilot
                                                                            Hi all, We want to connect remotely to a TinyPilot Voyager device using port forwarding on our router. We have a dynamic public IP address and we need to use a DynDNS service (No-IP for example) to connect, but we see that pur router doesn't have any...
                                                                              Technical SupportDC/C12024-01-25 03:23:09.834Z
                                                                              How can I create multiple user for General Web access and different security roghts
                                                                              From the basic start up screen I was able to access the web interface that the TinyPilot voyager2 was connected to. I would prefer to lock down the web interface by creating 1 additional login that (for the web interface) does not have the ability to...
                                                                                GeneralSAC52024-01-24 03:33:24.329Z
                                                                                Wifi setup
                                                                                How do I setup the hobbyist kit to use wifi instead of ethernet? Ran out of room on my switch.
                                                                                  GeneralBJAC92024-01-24 03:31:48.319Z