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Can't update from 2.5.0 -> 2.5.4: update failed
How can I get some help? Logs: https://logs.tinypilotkvm.com/0lKXatkF I think this is the issue: TASK [ansible-role-ustreamer : enable Janus apt suite] ************************* fatal: [localhost]: FAILED! => {"changed": false, "msg": "Failed to upda...
    Technical SupportL/72024-08-30 11:43:00.418Z
    TinyPilot won't use attached USB Media for Virtual Media
    Installed 256GB USB Stick, ran move-virtual-media-to-disk --uuid ${UUID} script. Script failed after timeout because image transferred was too big. (11GB RHEL 9 Image). Deleted Image, re-ran script. Rebooted TinyPilot, checked mountpoints. All looks ...
      Technical SupportP/202024-08-30 11:26:19.722Z
      Mac Mini display
      using it for a Mac mini, no screen. how to adjust the Mac display to have screen on the Tiny Pilot ?
        Technical SupportH/12024-08-28 11:29:28.987Z
        Error upgrading Tinypilot from GUI
        Hello, i have 2 TinyPilots voyager 2 and everytime i try to update them thru the GUI i get the following error: Error: Failed to request latest available version: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to ge...
          Technical SupportM/62024-08-28 11:14:10.188Z
          TinyPilot will not boot after using removable media and changing Filesystem
          While troubleshooting a filesize limitation with vfat while using an external USB device that was activated using move-virtual-media-to-disk, the TinyPilot no longer boots and no longer is accessible via ssh or webpage. I'm not sure what the recovery...
            Technical SupportP12024-08-27 16:15:47.896Z
            Remote work Internationally
            i am planning to go back to my country for couple months, and trying to access my work laptop which is gonna be at my house in NY USA, is this device gonna be helpful if connecting from other country and do the work in USA without my company knowing ...
              Technical SupportMM2AIS152024-08-24 19:08:15.599Z
              I can't control the device with tinypilot
              Hi team! I am able to see the screen, but can't control the device with tinypilot. Here's the tinypilot log: https://logs.tinypilotkvm.com/jZ5Aonnn Please support me. Thank you
                Technical SupportJHC/262024-08-24 02:23:36.059Z
                Tailscale up is not working
                yesterday, tailscale stopped working and not able to do sudo tailscale up via ssh
                  Technical SupportTC/C122024-08-22 19:54:49.464Z
                  USB Issues - No mouse/keyboard input, video working fine
                  I've noticed recently that my mouse/keyboard inputs are no longer working. Video is working fine. I've tried various different USB C to C cables and USB C to A cables, including the provided cable. I've also tested on a windows PC, Linux laptop, and ...
                    Technical SupportMC/C72024-08-22 00:48:04.026Z
                    TinyPilot is Not Running after Power Outage
                    After a Power outage at my home, the error pages says TinyPilot is Not Running when trying to access the web view. The service in SSH says the below. Any way to fix this without re flashing? $ sudo service tinypilot status ● tinypilot.service - TinyP...
                      Technical SupportTC/C12024-08-16 00:45:40.873Z
                      Explain icons...
                      Supported USB image format
                      I have a use case where I may be given a bootable USB stick to do an OS test build. My TinyPilot is at a remote location, so I cannot plug the USB directly into target host nor TinyPilot rear USB ports, but can instead VPN to the site, get on Tiny Pi...
                        Technical SupportJC/C32024-08-14 01:30:09.354Z
                        Don't have HDMI or VGA outputs having only USB-C input for the laptop(target device)
                        Hi Recently got the Voyager 2a but my laptop has no HDMI or VGA inputs, has only USB-C type inputs(Dell XPS). Can I use this C-Hub adapter(https://www.amazon.com/dp/B0C1G6DKNX?ref=cm_sw_r_cso_wa_apin_dp_3N7RM1SAMZ3J6KYNYRXX&ref_=cm_sw_r_cso_wa_apin_d...
                          Technical SupportGH/32024-08-13 11:04:46.645Z
                          No Signal
                          i know the screen is there when i plug-in a monitor. but using the TinyPilot, just give me "No Signal". i have download the log in word format or pdf format, but it is not "allowed". so how can i submit the log file to you?
                            Technical SupportH/92024-08-13 10:56:42.886Z
                            VGA No signal - unicam error repeated "requested 3 lanes"
                            I am getting "No signal" on the web interface. dmesg shows repeated message: unicam fe801000.csi: Device has requested 3 data lanes, which is >2 configured in DT Any idea what is wrong?
                              Technical SupportE/32024-08-12 11:55:15.011Z
                              Video but no mouse/keyboard input
                              I'm having issues with my computer connected to my Tinypilot Voyager 2A. It was running fine for a while, but since the past couple days, the keyboard and mouse input would not work. Video can still be captured, but I can't get any input. I tried ref...
                                Technical SupportJJ/22024-08-06 18:35:04.283Z
                                Web Page wont open
                                I had no problem till yesterday. Out of blue, it stopped working. It wont open on my chrome. Please let me know the process. I tried those but couldn’t possibly do anything to make it work.
                                  Technical SupportS/42024-08-06 11:05:55.291Z
                                  Issue with USB connection to laptop
                                  Hello - I have a dell 5400 laptop that I use for work. I want to be able to use the tinypilot KVM to access this in the house. It just arrived, and sometimes it will connect and work, but it only does for a couple of minutes and I end up with an erro...
                                    Technical SupportJC/C52024-08-01 21:57:51.899Z
                                    Tinypilot scrambled video
                                    I'm having issues with the Tinypilot 2a when connected to a Dell PowerEdge R730 Server. It has some misalignment issues in BIOS and setup, but when the TrueNAS Scale OS is running its completely unreadble. Here is what I am seeing
                                      GeneralKR/172024-07-30 11:23:23.418Z
                                      TinyPilot won't load on web browser
                                      I have two TinyPilots using Tailscale and both are "connected" according to Tailscale. When I attempt to access the TinyPilot through Chrome, the site can not be reached. This issue came about two days ago after ~6 months of flawless use on both Tiny...
                                        Technical SupportK2/12024-07-29 11:35:26.343Z
                                        Order just the VGA-HDMI adapter
                                        Hi. I already have a TinyPilot and just want to order the video adapter. I can't see a way to do that on the Products page. Thanks.
                                          GeneralY/12024-07-29 11:18:45.916Z
                                          2 types of Logins - Working Remote Question
                                          Alright, I hope this isn't to lengthy. Currently I am working remote out of country with a VPN router and things have been good. I work 2 jobs atm, 1 uses an RSA token while the other uses a VPN tunnel to log in. - Both going through my VPN router th...
                                            GeneralP12024-07-25 11:09:07.631Z
                                            Technical SupportH/22024-07-24 11:08:17.322Z
                                            Technical SupportCLC/C42024-07-23 17:44:03.218Z
                                            HID devices not working-mouse keybord not working
                                            https://logs.tinypilotkvm.com/YoYZiPhk
                                              Technical SupportZ/52024-07-23 15:23:30.961Z
                                              Remote Mouse cursor does not match position of remote mouse
                                              My local mouse pointer and the remote mouse pointer are not aligned. At first I thought, oh well I'll just watch the remote mouse pointer. However, because of this not aligning, I can't get to the right quarter of the screen nor to the bottom quarter...
                                                Technical SupportJC/C52024-07-21 19:59:38.195Z
                                                BIOS screen is fully corrupted
                                                BIOS screen is corrupted, changing between black, green and almost unreadable. https://logs.tinypilotkvm.com/8JaLoHjM
                                                  Technical SupportA/92024-07-18 11:29:43.030Z
                                                  How to best schedule a weekly or nightly reboot for performance?
                                                  Hi there. I noticed that after about a week being connected and up and running to an always-on system that tiny pilot needs to be power cycled in order to maintain its snappy and responsive performance. Otherwise, things slow to a crawl when trying t...
                                                    GeneralAJC52024-07-17 21:53:15.178Z
                                                    Even a factory reset didn't work, what should I do?
                                                    I encountered some issues with my TP so I attempted a factory reset with a USB drive. Still, even with the reset, it seems like it's not loading the web interface. The solid red right is on, same with the orange and flashing green around the ethernet...
                                                      Technical SupportSC/C12024-07-17 03:04:19.016Z
                                                      No Signal
                                                      Hello, A few months ago, we purchased a TinyPilot Voyager 2a. We use this device to assist our customers with remote Windows reinstallation. Before reinstalling Windows, we need to access and modify the BIOS/UEFI settings of the customer's computer. ...
                                                        Technical SupportTC/C72024-07-17 03:01:29.333Z
                                                        Limiting system access
                                                        I know the original use case of this product is very different, however, Is it possible to use this product to give a third party access to a computer...Without introducing any security vulnerabilities? (i.e. can downloads/restarting/etc be disabled?)
                                                          Technical SupportJ/12024-07-11 11:16:47.742Z
                                                          Possibility to deliver to Poland
                                                          Hello, i tried to order tinypilot to Poland but none of my adresses are valid for the system. Is there just no delivery to Poland? If so where i can by it?
                                                            Technical SupportN/12024-07-10 12:18:27.743Z
                                                            Network security issue
                                                            Our IT folks do not want people installing devices on insecure networks. I had to plug the TinyPilot into a standalone switch to get the MAC. Why can't these be printed and shipped with the device? I want to recommend replacing our Lantronic Spider K...
                                                              Technical SupportA2PC/C32024-07-10 01:36:08.131Z
                                                              Unable to update software, ssl certificate has not been verified.
                                                              Hello support, I have recently purchased a TinyPilot and attempted to update, however, I keep getting this error: I'm not sure how to correct this issue. I did upload the certificate for the browser to function correctly, so that end is taken care of...
                                                                Technical SupportPC/C52024-07-10 01:35:08.123Z
                                                                Connect to TinyPilot via Ethernet directly from the Mac, without router
                                                                Is there a way to do it? I'm trying to but I don't know much about networks and I'm struggling.
                                                                  Technical SupportWC/C42024-07-08 22:56:45.451Z
                                                                  Quick Action buttons in Bottom Status Bar
                                                                  It would probably be very useful to have the following quick actions as button icons in the status bar next to connection and streaming protocol status, so we don't have to spend extra steps navigating to these commands, which I do all the time. Past...
                                                                    IdeasHC/C12024-07-05 20:18:26.190Z
                                                                    I have two new TinyPilots
                                                                    Each is asking for a username and password after powering it up. What is the default username and password? Is there another way to login? Thanks, Wayne
                                                                      Technical SupportWC/C32024-07-04 00:07:10.761Z
                                                                      Issues after upgrade
                                                                      Hello everyone, On my TinyPilot Voyager 2a I've got essentially the same issues after upgrading from 2.6.3 to 2.6.4 that were reported in TinyPilot returns 404 after update - after running the update, nginx shows me the "tinypilot isn't running" scre...
                                                                        Technical SupportZ2C/C52024-07-04 00:06:22.223Z
                                                                        No Signal...
                                                                        Hello, I've installed the community/free version of TinyPilot. I noticed that I am unable to obtain video output from my Intel NUC that I have attached a HDMI cord from the Pi, and then with a dongle (usb > hdmi > to the Pi. Both do not present any v...
                                                                          Technical Support?TC/C192024-07-02 05:15:03.464Z
                                                                          Sudden bad lag starting Monday of this week, cannot figure out the issue
                                                                          Some givens, the laptop is USA tethered to tinypilot and we are trying to connect from Asia. Suddenly experience extremely slow lag on the image this Monday. Completely unusable. From US, I am able to access tinypilot and it works completely normally...
                                                                            Technical SupportTC/C32024-07-01 13:03:08.066Z
                                                                            Tiny Pilot Microphone
                                                                            Should we now or in future expect the Microphone transfer like audio? In Voyager 2a we've audio transmission, are we expecting microphone transmission too for this in future? Thanks
                                                                              Technical SupportT2RC/32024-07-01 13:02:19.746Z