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Video but no mouse/keyboard input
I'm having issues with my computer connected to my Tinypilot Voyager 2A. It was running fine for a while, but since the past couple days, the keyboard and mouse input would not work. Video can still be captured, but I can't get any input. I tried ref...
    Technical SupportJJ/22024-08-06 18:35:04.283Z
    Web Page wont open
    I had no problem till yesterday. Out of blue, it stopped working. It wont open on my chrome. Please let me know the process. I tried those but couldn’t possibly do anything to make it work.
      Technical SupportS/42024-08-06 11:05:55.291Z
      Issue with USB connection to laptop
      Hello - I have a dell 5400 laptop that I use for work. I want to be able to use the tinypilot KVM to access this in the house. It just arrived, and sometimes it will connect and work, but it only does for a couple of minutes and I end up with an erro...
        Technical SupportJC/C52024-08-01 21:57:51.899Z
        Tinypilot scrambled video
        I'm having issues with the Tinypilot 2a when connected to a Dell PowerEdge R730 Server. It has some misalignment issues in BIOS and setup, but when the TrueNAS Scale OS is running its completely unreadble. Here is what I am seeing
          GeneralKR/172024-07-30 11:23:23.418Z
          TinyPilot won't load on web browser
          I have two TinyPilots using Tailscale and both are "connected" according to Tailscale. When I attempt to access the TinyPilot through Chrome, the site can not be reached. This issue came about two days ago after ~6 months of flawless use on both Tiny...
            Technical SupportK2/12024-07-29 11:35:26.343Z
            Order just the VGA-HDMI adapter
            Hi. I already have a TinyPilot and just want to order the video adapter. I can't see a way to do that on the Products page. Thanks.
              GeneralY/12024-07-29 11:18:45.916Z
              2 types of Logins - Working Remote Question
              Alright, I hope this isn't to lengthy. Currently I am working remote out of country with a VPN router and things have been good. I work 2 jobs atm, 1 uses an RSA token while the other uses a VPN tunnel to log in. - Both going through my VPN router th...
                GeneralP12024-07-25 11:09:07.631Z
                Technical SupportH/22024-07-24 11:08:17.322Z
                Technical SupportCLC/C42024-07-23 17:44:03.218Z
                HID devices not working-mouse keybord not working
                https://logs.tinypilotkvm.com/YoYZiPhk
                  Technical SupportZ/52024-07-23 15:23:30.961Z
                  Explain icons...
                  Remote Mouse cursor does not match position of remote mouse
                  My local mouse pointer and the remote mouse pointer are not aligned. At first I thought, oh well I'll just watch the remote mouse pointer. However, because of this not aligning, I can't get to the right quarter of the screen nor to the bottom quarter...
                    Technical SupportJC/C52024-07-21 19:59:38.195Z
                    BIOS screen is fully corrupted
                    BIOS screen is corrupted, changing between black, green and almost unreadable. https://logs.tinypilotkvm.com/8JaLoHjM
                      Technical SupportA/92024-07-18 11:29:43.030Z
                      How to best schedule a weekly or nightly reboot for performance?
                      Hi there. I noticed that after about a week being connected and up and running to an always-on system that tiny pilot needs to be power cycled in order to maintain its snappy and responsive performance. Otherwise, things slow to a crawl when trying t...
                        GeneralAJC52024-07-17 21:53:15.178Z
                        Even a factory reset didn't work, what should I do?
                        I encountered some issues with my TP so I attempted a factory reset with a USB drive. Still, even with the reset, it seems like it's not loading the web interface. The solid red right is on, same with the orange and flashing green around the ethernet...
                          Technical SupportSC/C12024-07-17 03:04:19.016Z
                          No Signal
                          Hello, A few months ago, we purchased a TinyPilot Voyager 2a. We use this device to assist our customers with remote Windows reinstallation. Before reinstalling Windows, we need to access and modify the BIOS/UEFI settings of the customer's computer. ...
                            Technical SupportTC/C72024-07-17 03:01:29.333Z
                            Limiting system access
                            I know the original use case of this product is very different, however, Is it possible to use this product to give a third party access to a computer...Without introducing any security vulnerabilities? (i.e. can downloads/restarting/etc be disabled?)
                              Technical SupportJ/12024-07-11 11:16:47.742Z
                              Possibility to deliver to Poland
                              Hello, i tried to order tinypilot to Poland but none of my adresses are valid for the system. Is there just no delivery to Poland? If so where i can by it?
                                Technical SupportN/12024-07-10 12:18:27.743Z
                                Network security issue
                                Our IT folks do not want people installing devices on insecure networks. I had to plug the TinyPilot into a standalone switch to get the MAC. Why can't these be printed and shipped with the device? I want to recommend replacing our Lantronic Spider K...
                                  Technical SupportAPC/C32024-07-10 01:36:08.131Z
                                  Unable to update software, ssl certificate has not been verified.
                                  Hello support, I have recently purchased a TinyPilot and attempted to update, however, I keep getting this error: I'm not sure how to correct this issue. I did upload the certificate for the browser to function correctly, so that end is taken care of...
                                    Technical SupportPC/C52024-07-10 01:35:08.123Z
                                    Connect to TinyPilot via Ethernet directly from the Mac, without router
                                    Is there a way to do it? I'm trying to but I don't know much about networks and I'm struggling.
                                      Technical SupportWC/C42024-07-08 22:56:45.451Z
                                      Quick Action buttons in Bottom Status Bar
                                      It would probably be very useful to have the following quick actions as button icons in the status bar next to connection and streaming protocol status, so we don't have to spend extra steps navigating to these commands, which I do all the time. Past...
                                        IdeasHC/C12024-07-05 20:18:26.190Z
                                        I have two new TinyPilots
                                        Each is asking for a username and password after powering it up. What is the default username and password? Is there another way to login? Thanks, Wayne
                                          Technical SupportWC/C32024-07-04 00:07:10.761Z
                                          Issues after upgrade
                                          Hello everyone, On my TinyPilot Voyager 2a I've got essentially the same issues after upgrading from 2.6.3 to 2.6.4 that were reported in TinyPilot returns 404 after update - after running the update, nginx shows me the "tinypilot isn't running" scre...
                                            Technical SupportZ2C/C52024-07-04 00:06:22.223Z
                                            No Signal...
                                            Hello, I've installed the community/free version of TinyPilot. I noticed that I am unable to obtain video output from my Intel NUC that I have attached a HDMI cord from the Pi, and then with a dongle (usb > hdmi > to the Pi. Both do not present any v...
                                              Technical Support?TC/C192024-07-02 05:15:03.464Z
                                              Sudden bad lag starting Monday of this week, cannot figure out the issue
                                              Some givens, the laptop is USA tethered to tinypilot and we are trying to connect from Asia. Suddenly experience extremely slow lag on the image this Monday. Completely unusable. From US, I am able to access tinypilot and it works completely normally...
                                                Technical SupportTC/C32024-07-01 13:03:08.066Z
                                                Tiny Pilot Microphone
                                                Should we now or in future expect the Microphone transfer like audio? In Voyager 2a we've audio transmission, are we expecting microphone transmission too for this in future? Thanks
                                                  Technical SupportT2RC/32024-07-01 13:02:19.746Z
                                                  Help with tagging TinyPilotPro with VLAN ID
                                                  Greetings, I have moved all HomeLab onto VLAN 101 on 10.1.1.0/24, and those (mainly Proxmox) are working but the TinyPilot plugged into the same switch with the same VLAN tagging configuration is not working. When I create an offline 10.1.1.0/24 subn...
                                                    Technical SupportBCB/C22024-06-29 18:16:41.630Z
                                                    TinyPilot returns 404 after update
                                                    I can still get into the device via SSH, but the web interface is only returning a 404 screen. I have tried restarting the tinypilot service vis SSH, which didn't help. Reboot doesn't help either. Checking the tinypilot service status via SSH several...
                                                      Technical SupportH2BC/C72024-06-28 23:38:00.090Z
                                                      Im unable to move my cursor on Tiny Pilot on multiple devices
                                                      Hi, I have been facing the cursor and keyboard issue on my tiny pilot devices and this took the whole day of mine as a waste, production is going down due to this. Im also attaching the logs and i have tried rebooting the device as well. provide a be...
                                                        GeneralS/52024-06-27 11:17:56.520Z
                                                        OSD is not opening
                                                        Can someone help me with the setup. Please
                                                          Technical SupportS/12024-06-27 11:05:42.386Z
                                                          Can we use Tiny Pilot for IPAD Remote Control ?
                                                          Hello, If i connect my Ipad with USB C Hub with HDMI, Keyboard & Mouse Output and connect same to Tiny Pilot it will work ? My main purpose is to remote control and monitor of IPAD Installed at remote location. Thankx in advance .. Regards, Vipul
                                                            Technical SupportPBCB102024-06-27 05:19:35.336Z
                                                            Mouse and Keyboard Not working when connected to mouse
                                                            Hey, I am connecting to mac using tiny pilot. I have used this belkin usb to type c adapter as my mac does not support usb port. The problem I am having is I can see the display but cannot seem to use my mouse or keyboard. I tried this with my other ...
                                                              Technical SupportR2/12024-06-24 12:05:13.159Z
                                                              Audio Streaming Support
                                                              I just purchased the most recent TinyPilot Pro and updated to version 2.6.3 but I still can't stream audio I followed the troubleshooting guide, but I still can't get it to work in the latest Chrome browser with sound enabled How else can I troublesh...
                                                                Technical SupportP/52024-06-17 14:15:32.337Z
                                                                Building TinyPilot KVM from NanoPi NEO pLus 2
                                                                Hello, I have running piKVM on FriendlyARM NanoPi NEO Plus2 with USB to HDMI capture card 534d:2109 MacroSilicon USB Video OTG USB-A to USB-A cable running on Linux nanopineoplus2 6.1.77-legacy-sunxi64 #2 SMP Fri Feb 23 08:12:53 UTC 2024 aarch64 GN...
                                                                  GeneralPC/C12024-06-17 01:41:49.714Z
                                                                  What are the odds of file corruption?
                                                                  Hi there. So i own one tiny pilot with the pro licence, that i used to hold a chair in a company. I haven't been away for more than a week to do a hard test in it's strength; That said i have 2 questions, and please be frank haha; 1 - what are the od...
                                                                    Technical SupportXA2JBC/C72024-06-17 01:40:15.288Z
                                                                    How did IT team know that I am out of California?
                                                                    My job requires me to stay in California while I work from home. I connect the TinyPilot to my work laptop (which is the target PC) from June to Aug 10th, and accessed it using my personal laptop. My work laptop stayed at my home located in CA, and m...
                                                                      Technical SupportS2ZMA2232024-06-16 20:21:57.875Z
                                                                      Mouse is really lagging
                                                                      I have set up the TinyPilot and it is mostly fine (though I put the video output through a splitter and it doesn't seem powerful enough to appear on TinyPilot. However, It is ok if I eliminate the splitter, and hopefully an amplifier will fix this.) ...
                                                                        Technical SupportF/52024-06-14 12:45:24.165Z
                                                                        .local working but not over IP
                                                                        I am able to log on via .local on network but over IP that is not the case it just comes up as disconnected. Any way to solve?
                                                                          Technical SupportB/32024-06-14 12:38:18.699Z
                                                                          How do I remove the tiny pilot pro image from the browser?
                                                                          is there a way to remove that banner, and any tinypilot identifying information, or not?
                                                                            Technical SupportMC/C32024-06-14 00:13:57.911Z
                                                                            Error installing
                                                                            I'm trying to install the software on a brand-new configured Raspberry Pi 4 with: curl \ --silent \ --show-error \ https://raw.githubusercontent.com/tiny-pilot/tinypilot/master/get-tinypilot.sh | \ bash - && \ sudo reboot ...but I get th...
                                                                              Technical SupportSC/C32024-06-14 00:12:26.951Z