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Request for Return and Refund for Tinypilot Device
Hi Team, I hope all is well with you! I recently(it's been only two days) purchased a Tinypilot device from your website [private information removed] and received it promptly. I have tested the device, but unfortunately, it does not meet my needs. I...
    Technical SupportS/12024-11-04 12:06:33.706Z
    Can't connect Tinypilot
    Hi, I've used the Tinypilot so far and it worked fine. Yesterday, I bought a new one and I tried to change the hostname of it. It showed me an error but now for some reason both of Tinypilots are not working. Can you please help me to resolve this is...
      Technical SupportJC/C42024-11-02 03:16:00.630Z
      TinyPilot lagging on one and not the other
      Hi, I have multiple TinyPilot devices, one is working great when connected, but the other one is lagging severely. They both are on H264 setting. one follows my mouse live time, the other one lags behind at least 5-7 seconds. Is there any other setti...
        Technical SupportA/72024-10-31 12:02:38.535Z
        how to secure tiny pilot
        Hi, I installed tinypilot from here https://raw.githubusercontent.com/tiny-pilot/tinypilot/master/quick-install when installed it uses http and seems to require no login. What are the best practices for securing tinypilot?
          Technical SupportGC/C12024-10-30 22:49:05.137Z
          Viewing the BIOS after hitting F12
          If I hit f12 I cant see the BIOS how do I go about see the BIOS???
            Technical SupportT/72024-10-30 11:59:56.016Z
            Tinypilot Voyager 2a just won't work
            We've had this voyager 2a for a few months, it was working well initially. Our building has had some frequent power outages - now I'm no longer able to connect to the tinypilot. I've factory reset the SD card 10+ times since yesterday, still can neve...
              Technical SupportBC/C12024-10-30 00:10:59.115Z
              Multiple tinyPilot setup
              Hi, could really use assistance in setting up my tinypilot to be able to access from outside the network. I am able to access both from within my network by logging into the IP address for each device. For one of them I'm able to log into from outsid...
                Technical SupportAC/C32024-10-30 00:08:41.389Z
                I am very excited to buy TinyPilot Voyager 2a
                I plan to buy TinyPilot Voyager 2a But every time I come to see the availability of that product, it's unavailable. Can I order it from any other country? I need that product very urgently. Is there a way that I can make an advance payment to block t...
                  Technical SupportSH/32024-10-28 12:23:37.693Z
                  Unable to update Tinypilot Voyager 2a to 2.6.5
                  Hello I am getting an error while attempting to update my Tinypilot https://logs.tinypilotkvm.com/cYsdIGaH First line has this: The update failed: Command '['sudo', '/opt/tinypilot-privileged/scripts/update']' returned non-zero exit status 60. Any re...
                    Technical SupportS/12024-10-28 12:15:08.289Z
                    Want to make sure
                    I was looking for to get access of camera of my office laptop from a different country through my personal laptop so that I can take video meetings. Is that something possible with Tiny Pilot? not sure, by some port forwarding or something? Or any ot...
                      Technical SupportA/32024-10-22 10:05:09.520Z
                      Explain icons...
                      How to connect two laptop using two tiny pilot.
                      I bought Two tiny pilot in order to connect two different laptop but I am able to mirror one and but I am unable to mirror another laptop with a separate tiny pilot. Also can I use one tiny pilot to mirror multiple laptops?
                        Technical SupportF/42024-10-21 11:40:50.912Z
                        Request for Order Cancellation and Refund
                        Dear TinyPilot Support Team, I hope this message finds you well. I am writing to request the cancellation of my recent order, Order #8930, placed on Tuesday, October 8th. The delivery was originally promised within three business days, which meant it...
                          Technical SupportJ/32024-10-21 11:18:32.555Z
                          Welcome to the TinyPilot Forum
                          This is a place for TinyPilot users to;
                            GeneralKR42024-10-18 02:50:43.518Z
                            my keyboard and mouse wont work on the remote computer
                            i cannot use my mouse to contriol the remove computer. see logs below https://logs.tinypilotkvm.com/0UVhAvHc
                              Technical SupportH/12024-10-17 11:26:15.797Z
                              tinypilot systemd unit will not start successfully after rebooting in USB Virtual Media mode
                              Voyager 2a version 2.6.3 I just realized I cannot reboot successfully after enabling USB Virtual Media mode. I followed the steps, and everything "works". I can see the USB drive (/dev/sda1) mounted to /media/tinypilot-mass-storage. Here's some outpu...
                                GeneralLCH/C122024-10-16 14:19:18.196Z
                                Are there any plans to introduce a version that supports higher resolutions, perhaps UHD (3840×2160)?
                                Are there any plans to introduce a version that supports higher resolutions, perhaps UHD (3840×2160)?
                                  Technical SupportS2PCJ/222024-10-15 11:24:25.905Z
                                  Voyager 2a stopped working. Shows Not Running Page only
                                  My Voyager 2a stopped working. I Have powered off and on a couple times and it only loads to the page that says Tiny Pilot i NOT Running and there it says to restart but that does not work and the RESET intructions are only for the Tiny Pilot Pro, Wh...
                                    Technical SupportR/12024-10-15 11:10:55.122Z
                                    USB - what to do they show up as?
                                    If I connect the tiny pilot - what does the device show in device manager? Is it 'Tiny Pilot' or USB Key board /mouse? Would I need admin privileges on my work machine to change this?
                                      Technical SupportR/12024-10-14 12:00:05.917Z
                                      Ordered but received a different product
                                      HI Team, I received a wrong product instead of TinyPilot Voyager 2a POE I received a wrong item. It also needs C cable to power on. I was charged for TinyPilot Voyager 2a POE.
                                        Technical SupportD/12024-10-14 11:07:35.701Z
                                        Fan turning off and tinypilot "/opt/tinypilot/venv/bin/python: no such file or directory" error
                                        On one of our new tinypilots we've had a few weird issues that may be unrelated, after setting it up and having it work for a few weeks, we stopped being able to connect to the tinypilot and received the attached errors. We attempted re-imaging the S...
                                          Technical SupportA/82024-10-11 22:41:47.022Z
                                          I can not order TinyPilot right now.
                                          I need to buy it. But can not order it. Is it out of stocks now? Thanks, Chas.e
                                            GeneralCW/32024-10-11 18:08:51.351Z
                                            Just making sure...
                                            So I have a corporate laptop with a docking station. Its a cheap POS. I would like to use the TinyPilot to remote into the POS from my expensive OLED laptop. Assuming TinyPilot will work for this? Corporate would not be able to detect I'm remoting fr...
                                              Technical SupportR/12024-10-11 17:58:25.900Z
                                              Keyboard and mouse stopped working
                                              Hi, In our company we're using the TinyPilot to connect to office laptops and we are having an issue that we haven't seen before. The video display works as before, but the input devices (keyboard and mouse) stopped working and we cannot interact wit...
                                                Technical SupportS/32024-10-08 11:04:50.699Z
                                                Image not loading up
                                                Hi, My tinypilot started asking to set a stun server for H.256 image download but when I tried to choose google or any thing it keeps going in a loop. Please assist also attached the logs https://logs.tinypilotkvm.com/fYS3JvhB Thank you
                                                  Technical SupportS/112024-10-08 11:03:20.665Z
                                                  No Signal after factory reset
                                                  I decided to use the Raspberry Imager instead of the stock Tinypilot image on my Voyager2a… I have a few Pi’s in different places on a Cloudflared tunnel network, and I want them to be similar with VNC and cloudflared. I loaded Bullseye 32 bit and in...
                                                    Technical SupportV/32024-10-08 11:02:53.688Z
                                                    (Resolved) Certificate error after Windows reinstall (cert has been re-added to Windows)
                                                    I have been happily using my TinyPilot KVM until I was recently required to do a full Windows 11 23h2 reinstall. I followed the steps to fix browser privacy errors, and the tinypilot-ca cert is listed in certmgr under Trusted Root Certification Autho...
                                                      Technical SupportF2/22024-10-04 10:45:32.262Z
                                                      v2.6.4: Tinypilot doesn't detect that keyboard and HDMI cables were reconnected and fails to switch to H264
                                                      Hi folks, Reporting 2 issues that annoy me a lot since I've started using TinyPilot 2 and then, consequently, 2a. It's been multiple updates rolled out already but the issues still persist: Tinypilot doesn't detect that keyboard and HDMI cables were ...
                                                        Technical SupportT/162024-10-03 11:27:00.925Z
                                                        mapping values are not allowed here\n in \"/home/tinypilot/settings.yml\"
                                                        Hi Friday it was working with no issues Now its showing this {"code":null,"message":"mapping values are not allowed here\n in "/home/tinypilot/settings.yml", line 2, column 39"}
                                                          Technical SupportA/12024-10-01 11:33:00.422Z
                                                          TinyPilot not booting
                                                          Hadn't used the tiny pilot in over a year. needed to bust it out. Tiny Pilot is not starting. I can see its online from its IP address becoming active but i cannot SSH into it or see it's web server.
                                                            Technical SupportB/12024-09-30 11:21:38.425Z
                                                            Technical SupportK02024-09-28 01:27:18.606Z
                                                            TinyPilot Pro image won't detect HDMI, but Community version is OK.
                                                            Hi all, So, I've been using the TinyPilot community version for some time and enjoyed it so much that I decided to purchase the pro version. I'm using the HDMI USB capture stick rather than the internal capture card (more on that later). I reimaged t...
                                                              Technical SupportDD/22024-09-27 19:51:30.640Z
                                                              keyboard shortcut
                                                              Hi, For one of my servers I need to send shortcut CTRL+ALT+END from keyboard. Apparently this is not working remotely with Tiny Pilot module I have. can you please suggest how I can enable login credential screen or send CTRL+ALT+END key so that it i...
                                                                Technical SupportT/32024-09-27 11:36:28.427Z
                                                                Setup Assistance? Anyone?
                                                                I am NOT an IT guy. I know just enough to be dangerous. LOL. I have set up TP to my desktop computer at home. I've installed Tailscale on my laptop and added BOTH the laptop and the TP. I've run the command on the TP to discover the IP address. Inter...
                                                                  Technical SupportG02024-09-26 13:27:34.029Z
                                                                  Unable to change my EDID
                                                                  Hi I am unable to change my EDID
                                                                    Technical SupportA/12024-09-25 11:44:39.628Z
                                                                    How to disable Virtual Media in TinyPilot Pro?
                                                                    Hi! Been using the community edition for a while now and decided to take the plunge to the Pro version for some added security for upcoming travel. The device I am using this on has some strict limitations on USB drives in terms of "Don't ever plug o...
                                                                      GeneralB2P62024-09-25 11:26:52.282Z
                                                                      TinyPilot won't network.
                                                                      I have not used my TinyPilot for 6 months or so, I just turned it back on, and it does not show up on the network. --NIC interface lights don't blink, they are both solid green/orange. --interface light on UniFi Switch 8 is solid green, Switch says s...
                                                                        Technical SupportTR2/52024-09-25 11:11:06.402Z
                                                                        Cannot Update from 2.4.1 to 2.5.0
                                                                        Getting an error message when trying to update software "The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2." https://logs.tinypilotkvm.com/5tgqZv0D
                                                                          Technical SupportLR2/42024-09-22 03:27:54.890Z
                                                                          Unusable Lag: Help me not get fired
                                                                          Hello! I'm using TinyPilot to undetectably connect to work laptop from another country. Using Tailscale connection on Windows 11 from about 2500 miles away. Both internet connections are above 500mbps. I've used this setup in the past with bearable l...
                                                                            Technical SupportHK42024-09-19 13:54:18.255Z
                                                                            I isplays an image with a white hot cup of coffee on my web browser
                                                                            Hello, I just got my tinypilot 2a. When I try logging thru my web browsers (eg https://tinypilot.com) I get passed the [Advanced] "is it safe to continue... My browser just displays an image with a white hot cup of coffee. Any ideas what this is? Win...
                                                                              Technical SupportG/12024-09-18 11:46:50.049Z
                                                                              Ipv6: what is the state of support in 2024 for tinypilot
                                                                              What's the official stance on ipv6 support within tinypilot? My colo provider is about to turn on ipv6 support and since I don't see anything ipv6 related in tinypilot's interface, I'm wondering about official support. Thanks as always.
                                                                                Technical SupportLC/C62024-09-12 02:30:23.316Z