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Ordered but received a different product
HI Team, I received a wrong product instead of TinyPilot Voyager 2a POE I received a wrong item. It also needs C cable to power on. I was charged for TinyPilot Voyager 2a POE.
    Technical SupportD/12024-10-14 11:07:35.701Z
    Fan turning off and tinypilot "/opt/tinypilot/venv/bin/python: no such file or directory" error
    On one of our new tinypilots we've had a few weird issues that may be unrelated, after setting it up and having it work for a few weeks, we stopped being able to connect to the tinypilot and received the attached errors. We attempted re-imaging the S...
      Technical SupportA/82024-10-11 22:41:47.022Z
      I can not order TinyPilot right now.
      I need to buy it. But can not order it. Is it out of stocks now? Thanks, Chas.e
        GeneralCW/32024-10-11 18:08:51.351Z
        Just making sure...
        So I have a corporate laptop with a docking station. Its a cheap POS. I would like to use the TinyPilot to remote into the POS from my expensive OLED laptop. Assuming TinyPilot will work for this? Corporate would not be able to detect I'm remoting fr...
          Technical SupportR/12024-10-11 17:58:25.900Z
          Keyboard and mouse stopped working
          Hi, In our company we're using the TinyPilot to connect to office laptops and we are having an issue that we haven't seen before. The video display works as before, but the input devices (keyboard and mouse) stopped working and we cannot interact wit...
            Technical SupportS/32024-10-08 11:04:50.699Z
            Image not loading up
            Hi, My tinypilot started asking to set a stun server for H.256 image download but when I tried to choose google or any thing it keeps going in a loop. Please assist also attached the logs https://logs.tinypilotkvm.com/fYS3JvhB Thank you
              Technical SupportS/112024-10-08 11:03:20.665Z
              No Signal after factory reset
              I decided to use the Raspberry Imager instead of the stock Tinypilot image on my Voyager2a… I have a few Pi’s in different places on a Cloudflared tunnel network, and I want them to be similar with VNC and cloudflared. I loaded Bullseye 32 bit and in...
                Technical SupportV/32024-10-08 11:02:53.688Z
                (Resolved) Certificate error after Windows reinstall (cert has been re-added to Windows)
                I have been happily using my TinyPilot KVM until I was recently required to do a full Windows 11 23h2 reinstall. I followed the steps to fix browser privacy errors, and the tinypilot-ca cert is listed in certmgr under Trusted Root Certification Autho...
                  Technical SupportF/22024-10-04 10:45:32.262Z
                  v2.6.4: Tinypilot doesn't detect that keyboard and HDMI cables were reconnected and fails to switch to H264
                  Hi folks, Reporting 2 issues that annoy me a lot since I've started using TinyPilot 2 and then, consequently, 2a. It's been multiple updates rolled out already but the issues still persist: Tinypilot doesn't detect that keyboard and HDMI cables were ...
                    Technical SupportT/162024-10-03 11:27:00.925Z
                    mapping values are not allowed here\n in \"/home/tinypilot/settings.yml\"
                    Hi Friday it was working with no issues Now its showing this {"code":null,"message":"mapping values are not allowed here\n in "/home/tinypilot/settings.yml", line 2, column 39"}
                      Technical SupportA/12024-10-01 11:33:00.422Z
                      Explain icons...
                      TinyPilot not booting
                      Hadn't used the tiny pilot in over a year. needed to bust it out. Tiny Pilot is not starting. I can see its online from its IP address becoming active but i cannot SSH into it or see it's web server.
                        Technical SupportB/12024-09-30 11:21:38.425Z
                        Technical SupportK02024-09-28 01:27:18.606Z
                        TinyPilot Pro image won't detect HDMI, but Community version is OK.
                        Hi all, So, I've been using the TinyPilot community version for some time and enjoyed it so much that I decided to purchase the pro version. I'm using the HDMI USB capture stick rather than the internal capture card (more on that later). I reimaged t...
                          Technical SupportDD/22024-09-27 19:51:30.640Z
                          keyboard shortcut
                          Hi, For one of my servers I need to send shortcut CTRL+ALT+END from keyboard. Apparently this is not working remotely with Tiny Pilot module I have. can you please suggest how I can enable login credential screen or send CTRL+ALT+END key so that it i...
                            Technical SupportT/32024-09-27 11:36:28.427Z
                            Setup Assistance? Anyone?
                            I am NOT an IT guy. I know just enough to be dangerous. LOL. I have set up TP to my desktop computer at home. I've installed Tailscale on my laptop and added BOTH the laptop and the TP. I've run the command on the TP to discover the IP address. Inter...
                              Technical SupportG02024-09-26 13:27:34.029Z
                              Unable to change my EDID
                              Hi I am unable to change my EDID
                                Technical SupportA/12024-09-25 11:44:39.628Z
                                How to disable Virtual Media in TinyPilot Pro?
                                Hi! Been using the community edition for a while now and decided to take the plunge to the Pro version for some added security for upcoming travel. The device I am using this on has some strict limitations on USB drives in terms of "Don't ever plug o...
                                  GeneralB2P62024-09-25 11:26:52.282Z
                                  TinyPilot won't network.
                                  I have not used my TinyPilot for 6 months or so, I just turned it back on, and it does not show up on the network. --NIC interface lights don't blink, they are both solid green/orange. --interface light on UniFi Switch 8 is solid green, Switch says s...
                                    Technical SupportTR2/52024-09-25 11:11:06.402Z
                                    Cannot Update from 2.4.1 to 2.5.0
                                    Getting an error message when trying to update software "The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2." https://logs.tinypilotkvm.com/5tgqZv0D
                                      Technical SupportLR2/42024-09-22 03:27:54.890Z
                                      Unusable Lag: Help me not get fired
                                      Hello! I'm using TinyPilot to undetectably connect to work laptop from another country. Using Tailscale connection on Windows 11 from about 2500 miles away. Both internet connections are above 500mbps. I've used this setup in the past with bearable l...
                                        Technical SupportHK42024-09-19 13:54:18.255Z
                                        I isplays an image with a white hot cup of coffee on my web browser
                                        Hello, I just got my tinypilot 2a. When I try logging thru my web browsers (eg https://tinypilot.com) I get passed the [Advanced] "is it safe to continue... My browser just displays an image with a white hot cup of coffee. Any ideas what this is? Win...
                                          Technical SupportG/12024-09-18 11:46:50.049Z
                                          Ipv6: what is the state of support in 2024 for tinypilot
                                          What's the official stance on ipv6 support within tinypilot? My colo provider is about to turn on ipv6 support and since I don't see anything ipv6 related in tinypilot's interface, I'm wondering about official support. Thanks as always.
                                            Technical SupportLC/C62024-09-12 02:30:23.316Z
                                            no Audio on Voyager 2a
                                            Hi everyone, I need some help with figuring out and enabling audio. I have a voyager 2a and did everything from the troubleshooting to get audio on my device, but I still cannot get audio. the host device has audio when I change the audio output to t...
                                              Technical SupportAC/C92024-09-11 01:38:13.561Z
                                              My company fire me for using Tinypoilt
                                              Today I got fired for stop using Tinypoilt, I didn't use Tinypoilt by wrong way, just to contact to my laptop if I am outside my house, How My company figure it out ? how can Keep using my Tinypoilt without my new company know ? Is there any other sa...
                                                Technical SupportS12024-09-04 11:34:47.961Z
                                                ModuleNotFoundError: No module named 'engineio'
                                                Tinypilot isnt starting, engineio is missing. I've attempted a factory reset but unsure if it did anything support logs: https://logs.tinypilotkvm.com/Bt5gns9n
                                                  Technical SupportBC/C22024-09-03 04:43:59.612Z
                                                  Incomplete Articles
                                                  Hello, I was reviewing https://tinypilotkvm.com/faq/enable-wifi/#enabling-wifi but noticed that the article does not specify what file to modify after SSHing into the TinyPilot. In what file do I enter the following? WIFI_COUNTRY="US" WIFI_SSID="Exam...
                                                    Technical SupportW/12024-09-02 08:11:49.133Z
                                                    how much are we allowed to play with the NGINX config?
                                                    I'd like to have the TinyPilots use both my domain and my tailnet domain to serve the content. Obviously that means changing the NGINX config to serve different certificates depending on which interface the request comes in on. Is this allowed?
                                                      Technical SupportL/12024-08-30 14:22:47.147Z
                                                      Can't update from 2.5.0 -> 2.5.4: update failed
                                                      How can I get some help? Logs: https://logs.tinypilotkvm.com/0lKXatkF I think this is the issue: TASK [ansible-role-ustreamer : enable Janus apt suite] ************************* fatal: [localhost]: FAILED! => {"changed": false, "msg": "Failed to upda...
                                                        Technical SupportL/72024-08-30 11:43:00.418Z
                                                        TinyPilot won't use attached USB Media for Virtual Media
                                                        Installed 256GB USB Stick, ran move-virtual-media-to-disk --uuid ${UUID} script. Script failed after timeout because image transferred was too big. (11GB RHEL 9 Image). Deleted Image, re-ran script. Rebooted TinyPilot, checked mountpoints. All looks ...
                                                          Technical SupportP/202024-08-30 11:26:19.722Z
                                                          Mac Mini display
                                                          using it for a Mac mini, no screen. how to adjust the Mac display to have screen on the Tiny Pilot ?
                                                            Technical SupportH/12024-08-28 11:29:28.987Z
                                                            Error upgrading Tinypilot from GUI
                                                            Hello, i have 2 TinyPilots voyager 2 and everytime i try to update them thru the GUI i get the following error: Error: Failed to request latest available version: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to ge...
                                                              Technical SupportM/62024-08-28 11:14:10.188Z
                                                              TinyPilot will not boot after using removable media and changing Filesystem
                                                              While troubleshooting a filesize limitation with vfat while using an external USB device that was activated using move-virtual-media-to-disk, the TinyPilot no longer boots and no longer is accessible via ssh or webpage. I'm not sure what the recovery...
                                                                Technical SupportP12024-08-27 16:15:47.896Z
                                                                Remote work Internationally
                                                                i am planning to go back to my country for couple months, and trying to access my work laptop which is gonna be at my house in NY USA, is this device gonna be helpful if connecting from other country and do the work in USA without my company knowing ...
                                                                  Technical SupportMM2A2IS152024-08-24 19:08:15.599Z
                                                                  I can't control the device with tinypilot
                                                                  Hi team! I am able to see the screen, but can't control the device with tinypilot. Here's the tinypilot log: https://logs.tinypilotkvm.com/jZ5Aonnn Please support me. Thank you
                                                                    Technical SupportJHC/262024-08-24 02:23:36.059Z
                                                                    Tailscale up is not working
                                                                    yesterday, tailscale stopped working and not able to do sudo tailscale up via ssh
                                                                      Technical SupportTC/C122024-08-22 19:54:49.464Z
                                                                      USB Issues - No mouse/keyboard input, video working fine
                                                                      I've noticed recently that my mouse/keyboard inputs are no longer working. Video is working fine. I've tried various different USB C to C cables and USB C to A cables, including the provided cable. I've also tested on a windows PC, Linux laptop, and ...
                                                                        Technical SupportMC/C72024-08-22 00:48:04.026Z
                                                                        TinyPilot is Not Running after Power Outage
                                                                        After a Power outage at my home, the error pages says TinyPilot is Not Running when trying to access the web view. The service in SSH says the below. Any way to fix this without re flashing? $ sudo service tinypilot status ● tinypilot.service - TinyP...
                                                                          Technical SupportT2C/C12024-08-16 00:45:40.873Z
                                                                          Supported USB image format
                                                                          I have a use case where I may be given a bootable USB stick to do an OS test build. My TinyPilot is at a remote location, so I cannot plug the USB directly into target host nor TinyPilot rear USB ports, but can instead VPN to the site, get on Tiny Pi...
                                                                            Technical SupportJC/C32024-08-14 01:30:09.354Z
                                                                            Don't have HDMI or VGA outputs having only USB-C input for the laptop(target device)
                                                                            Hi Recently got the Voyager 2a but my laptop has no HDMI or VGA inputs, has only USB-C type inputs(Dell XPS). Can I use this C-Hub adapter(https://www.amazon.com/dp/B0C1G6DKNX?ref=cm_sw_r_cso_wa_apin_dp_3N7RM1SAMZ3J6KYNYRXX&ref_=cm_sw_r_cso_wa_apin_d...
                                                                              Technical SupportGH/32024-08-13 11:04:46.645Z
                                                                              No Signal
                                                                              i know the screen is there when i plug-in a monitor. but using the TinyPilot, just give me "No Signal". i have download the log in word format or pdf format, but it is not "allowed". so how can i submit the log file to you?
                                                                                Technical SupportH/92024-08-13 10:56:42.886Z