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No keyboard/mouse, undervoltage with Fresh Install
Just did a fresh install. I see video but no response for keyboard and mouse. I'm also seeing an undervoltage even though I'm using the Tinypilot data splitter. In addition, the video disappears frequently. I assume that is due to the undervoltage as...
    Technical SupportC/112023-12-04 12:01:38.226Z
    "module 'yaml' has no attribute 'safe_load'"
    Hello, We got this error after rebooting our TinyPilot following a power failure: "module 'yaml' has no attribute 'safe_load'"?! What's the problem exactly? Thanks
      Technical SupportOO/22023-12-02 01:34:05.958Z
      Return Policy
      What is the Return Policy for the Voyager 2a? We sent an email to the TinyPilot Support email on April 17 but we haven't heard anything back. Thanks!
        GeneralJS/62023-12-01 12:26:19.329Z
        TinyPilot not getting an IP address?
        I purchased my TinyPilot hobbyist kit back in January and finally got around to setting it up today. I hooked everything up per the assembly instructions, however it doesn't seem to be getting an IP address via DHCP, as I can't access it via the tiny...
          Technical Support32023-12-01 05:43:05.572Z
          Can't update from 2.6.1 to 2.6.2 - No Space left on device
          Hey all. I'm experiencing this error when trying to update: Error: [Errno 28] No space left on device. I've been using the device in a very basic mode and haven't installed or configured anything extra. It typically runs 100% of the time with no rebo...
            Technical SupportICI/C22023-11-29 20:36:16.182Z
            Technical SupportR22023-11-29 12:54:23.541Z
            can't connect
            I have just installed tinypilot. It i visible on the router, but I can't connect via https://tinypilot.local or https://tinypilot If there is no way to connect to it, then I can't begin to troubleshoot
              GeneralSTR202023-11-29 04:54:06.005Z
              Technical SupportJ/102023-11-24 12:21:23.139Z
              Multiple PCs
              Can I use multiple laptops with one Tinypilot?
                Technical SupportGC/C12023-11-21 02:10:34.281Z
                Cannot Update From 2.5.0 to 2.5.4
                Getting this message when attempting to update from 2.5.0 to 2.5.4 The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2. Seen the workaround but that involves things that are beyond my ability. Wil...
                  Technical SupportJ/32023-11-20 18:49:42.161Z
                  Explain icons...
                  Error on Balena Etcher
                  Hello, I am not able to factory reset my tinypilot device. when i upload the image i get the message. Error something went wrong. if it is a compressed image, please check that the archive is not corrupted. User did not grant permission while transfe...
                    Technical SupportR/12023-11-17 12:24:14.861Z
                    Yubikey Redirect through Tailscale
                    i have a Yubikey that I need to use to bring up Citrix on my laptop. I have TinyPilot connected with tailscale installed. Is there a way to redirect the Yubikey on my personal laptop through tailscale/tiny pilot so that I can authenticate into Citrix...
                      Technical SupportF/12023-11-16 13:06:05.486Z
                      Technical SupportRR62023-11-16 01:25:07.421Z
                      Cannot start usb-gadget service
                      Hello, I am using a RP4 with RaspiOS Bullseye lite (32-bit). For some unknown reason I am not able to create a HID device anymore (see error log). Report URL: http://logs.tinypilotkvm.com/smCpdSP1 Any idea what could be the reason for that? I flashed...
                        Technical SupportMCM/C32023-11-15 15:26:11.965Z
                        Workstaion running two pikvms for 2 lcds with separate dedicated pi running USB over IP?
                        Hello, I am thinking about using this software to control the mouse and keyboard: https://fleetstack.io/blog/how-to-setup-a-raspberry-pi-as-a-usb-over-ip-server-a-comprehensive-guide I want to use 2 pikvms on my desktop w/ two LCDs. I tried to disabl...
                          Technical SupportDC/C12023-11-14 19:52:17.624Z
                          Tiny pilot timing out and failing to connect https:/tinypilot and SSH (works on tinypilot.local)
                          Hello, I have had on/off issues with my tinypilot, most recently addresed here: Restarted Tiny Pilot - status light amber and cannot connect Currently I am unable to connect to my tinypilot through 2/3 of the links, with https://tinypilot and https:/...
                            Technical SupportR2/12023-11-14 13:18:31.263Z
                            Mouse is very fast, and does now follow my on screen mouse movments.
                            After moving my trackpad one 1/8" the mouse on the KVM moves across the whole screen making it unusable.
                              Technical SupportM62023-11-14 12:23:09.447Z
                              TinyPilot Mouse does not work
                              Hi, I have a company computer which I connect to the tinypilot device. Once I enter the usb cable the mouse starts working and I see in the device manager that a mouse is connected. However, after a few seconds the connection is lost and I can no lon...
                                Technical SupportK12023-11-14 11:13:42.056Z
                                Cannot browse to tinypilot ip
                                I have a TinyPilot Voyager 2. About a year and a half old. I have not used it in a long time but was getting it prepped to the start using again. I powered it up and I can ping it and SSH to it (can't login for some reason), but can't browse the ip o...
                                  Technical SupportEC/C52023-11-14 00:44:58.031Z
                                  RESOLVED Copy cert and key to 2nd microSD card
                                  I have one TinyPilot Pro but two microSD cards (I like to have a backup). Only problem is when I boot using the 2nd one to perform routine updates, I get certificate warnings and as a result when the update completes I never know because the page doe...
                                    Technical SupportF/12023-11-13 19:28:31.010Z
                                    Can you set up a Tinypilot Device remotely
                                    I have a tinypilot device connected to a PC overseas via tailscale currently. I'd like to have another tinypilot + PC in that same place overseas. If I purchase another tinypilot, can I have someone at that place set it up for me. Or does the initial...
                                      Technical SupportG/12023-11-13 12:46:05.752Z
                                      Tinypilot's cursor disappears on full screen mode
                                      Hello, So I have been using tinypilot pro version for a while now and everything has been working well till today. Today tinypilot's cursor doesn't work anymore on full screen mode and I have been left with original computer's mouse cursor which is l...
                                        Technical SupportT/12023-11-13 12:34:46.434Z
                                        No Video on Voyager 2a with HDMI to VGA Adapter
                                        Frustrating little device. Can't seem to get the video working. Hard to believe it doesn't support the most popular resolution 1920x1080 @ 60Hz. Tried the supported rate of 1280x720 @ 60Hz and still no joy. HP ProDesk 600 G3 Desktop Mini Windows 10 P...
                                          Technical SupportHCH/C62023-11-10 23:30:03.124Z
                                          Mouse and Keyboard issue on Tinypilot RaspberryPi version
                                          Hey, I installed Tinypilot on my raspberry pi 4 B. I am getting the HDMI display on the hostname but I can't use Mouse and keyboard even when I am using a USB-c to USB-a connection. Can someone please help me figure out what the problem might be?
                                            Technical SupportGF52023-11-10 18:48:15.285Z
                                            Tinypiolet usage
                                            Can i use tinypiolet to connect my brothers pc thats in usa and i have a tiny piolet with me in india.
                                              Technical SupportPC/C32023-11-09 17:20:15.571Z
                                              Mouse input lagging while video output is fine.
                                              I've been using the tinypilot voyager 2 for nearly 1.5 years now. I'm using tailscale to access the KVM from overseas. For the last 2 months a new issue has arisen. My mouse input occasionally experiences lag spikes between 2-30 seconds, mostly on th...
                                                Technical SupportK/92023-11-08 12:03:01.356Z
                                                Help Upgrading to Pro
                                                Hello, I am building a TinyPilot and would like to upgrade to Pro. I have installed the free diy version but wanted it to be secure. Please help troubleshoot manually upgrading, as after executing the curl command, the upgrade process fails. I have t...
                                                  Technical SupportS232023-11-08 12:00:23.308Z
                                                  Resolution issue
                                                  I just got a TinyPilot and it worked quite well out of the box, for simple setups it is actually plug and play. I have the following problem. I have a setup with 1 PC that is connected to 4 screens with a resolution of 3840x1080 each. All screens are...
                                                    Technical SupportW/12023-11-07 10:41:01.613Z
                                                    Latest Edge browser update breaks Tinypilot web UI
                                                    With the latest Edge browser, when I try to login to my Tinypilot, using my personal profile in Edge, it seems to force Edge to open a work profile, instead of just logging in. This is a very odd behavior because the work profile selected is not the ...
                                                      Technical SupportZ/22023-11-06 18:56:52.842Z
                                                      Lag is big over LAN & Keyboard shortcuts dont work
                                                      Hello im new to tiny piloot. Looking to work remote. Bought a tiny pillot, installed it. It seems to work. 1.Lag seems to be more than 200 ms. 2. im not an engineer, im a designer, so working with design soft i use alot of keyboard shortcuts and thos...
                                                        Technical SupportX/52023-11-03 13:03:46.705Z
                                                        Source of video latency
                                                        Aside from network, is the TinyPilo video latency primarily a product of the Pi CPU limits or protocol/software?
                                                          GeneralS12023-11-03 12:51:42.646Z
                                                          The following packages have unmet dependencies: janus : Depends: libduktape205, libusrsctp1, libwebsockets16
                                                          Hello, I am using Raspberry PI Zero and Raspberry Pi OS Lite (version from October 10th 2023). When I run this script from the repo curl \ --silent \ --show-error \ https://raw.githubusercontent.com/tiny-pilot/tinypilot/master/get-tinypilot.sh ...
                                                            Technical SupportPCP/C92023-11-02 12:43:42.880Z
                                                            Tiny pilot can it be accessed
                                                            Hi I’m trying to set my tiny pilot but it says that my host can only be accessed from a local device? How can access it from device that’s not on my local network. Thank you
                                                              Technical SupportS/12023-10-31 12:02:44.607Z
                                                              Can see screen but cannot move mouse or use keyboard.
                                                              I am using a TinyPilot Voyager 2a to remote into my windows laptop. I have a perfectly good tinypilot setup working already, but am now having issues with a second setup that I finished yesterday. I put everything together and all was working well. T...
                                                                Technical SupportK/72023-10-31 11:55:20.046Z
                                                                Need to use 2 tiny pilots on a remote server. Works but the mouse does not work on the second tiny pilot.
                                                                I plugged two tiny pilots into a remote workstation that has two video cards. I was able to see two each of the tiny pilots but can only use the mouse on the primary tiny pilot. In order for this two work it word require the following: 1)plug the USB...
                                                                  Technical SupportDCD/C72023-10-31 08:47:56.521Z
                                                                  Storage Full
                                                                  I have been experiencing issues with my Voyager 2a. Specifically, the cursor and all UI elements are "jittery," and the audio view browser is no longer working. When attempting to update the device, I get an error that the disk is full. I am only abl...
                                                                    Technical SupportCC/C12023-10-31 00:32:01.978Z
                                                                    Possible to install 3rd party software?
                                                                    I need remote access to the KVM when outside of my own network and I don't want to open any inbound connection ports on my firewall. I would like to install the zerotier agent on the KVM. If I am not mistaken TinyPilot allows SSH access to the RPi OS...
                                                                      Technical SupportGCG/C22023-10-29 11:27:52.073Z
                                                                      New TinyPilot - not powering on?
                                                                      Hi there! I purchased the Voyager 2a and followed the following instructions: https://tinypilotkvm.com/instructions/voyager2a/v1 It's not really rocket science. I plugged in the power adaptor to the wall and plugged the USB-C side of the power adapte...
                                                                        Technical SupportLCL/C22023-10-25 01:57:38.473Z
                                                                        502 bad gatewaynginx/1.14.2 non-routed network behind proxy
                                                                        I have a tinypilot in a private network where I can run DHCP but not DNS services and cannot route with NAT. Each device gets a unique IPv4 address and I can ssh in to the tinypilot (having set it up in a different network). I have the dreaded 502 Ba...
                                                                          Technical SupportAC/C12023-10-23 16:59:24.372Z
                                                                          Cursor offset
                                                                          TinyPilot is fantastic and we could use it for medical assistance in remote areas. But for a certain device which I want to take over, there is an horizontal offset of the mouse cursor. The screen is projected but with black vertical bars on the side...
                                                                            Technical SupportS/132023-10-23 08:14:34.439Z