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Issue with mouse cursor offset
I have a tiny pilot voyager 2a device with one inch horizontal offset for mouse cursor. I have tried changing resolution of the target device, setting it to different resolutions didn't help. I have tried changing the EDID how it's mentioned in the s...
    Technical Support1/72023-06-30 14:27:43.360Z
    Audio issue with Macbook Pro (macOS Monterey)
    Hi , I am trying set up TinyPilot with my Macbook Pro(macOS Monterey) but audio is not working via HDMI. screen and keyboard/mouse work well but no audio receiving it. I also tried select "Sound" output as HDMI but it says " The selected device has n...
      Technical SupportR/52023-06-28 14:23:22.990Z
      unable to login after password update
      unable to login after password update , tried to reset by mounting SSD card.. do not see file. On the microSD's root partition, delete the file /home/tinypilot/tinypilot.db.
        Technical SupportG/12023-06-27 14:44:46.224Z
        Tiny Pilot Image for Reset
        Hi, TinyPilot is not booting up and I would like to reset it. Can you please send me the image that I can use to reset as my subscription ended last month? Thanks,
          Technical SupportA/12023-06-27 11:09:48.448Z
          Select box in web page not working
          Great product! A web page I developed has a select box that won't work via tinyPilot, but fine otherwise. Using svelte and https://github.com/rob-balfre/svelte-select If you like, I could build a minimal example with source code.
            Technical SupportDC/C162023-06-26 13:05:59.431Z
            TinyPilot on normal computer hardware, Keyboard issues
            Hello I couldn't afford the TinyPilot gear but I did buy the HDMI USB capture card I've got TinyPilot software installed and I can see the KVM with target screen fine, that part works ok I couldn't get the keyboard working properly and I did some inv...
              GeneralJD32023-06-22 12:44:35.745Z
              Question before I buy Tiny Pilot
              May I know that is there any solution from your company to make Tiny Pilot can "wirelessly" connect "more than one" server/device? Kindly advice even if there is any way to achieve one of the objective (wireless or connect more than one) Thank you.
                Technical SupportLC/C12023-06-21 14:43:01.124Z
                Updating Failing
                Hi, I'm trying to update and it keeps failing with the following message: The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2. I first thought it was due to read-only mode, so I turned that off. U...
                  Technical SupportR52023-06-21 11:02:38.308Z
                  Best solution for work call with tinypilot
                  Hi Team, I hope you are doing well. what is the best solution so far for doing teams calls remotely ? I'm traveling and I want to continue doing calls from my laptop. I know Tinypilot is not made for that, but I wonder if someone found a solution. th...
                    Technical SupportHC/C52023-06-20 17:04:45.308Z
                    How to avoid hot keys in the OS
                    Similar to the question here. Browser hot-keys One problem of running tinypilot, even if in app mode, is the operation system hot keys are still in effect. This is a big problem, for example I might want to switch workspaces in the tinypilot connecte...
                      Technical SupportC/12023-06-19 11:21:54.485Z
                      Explain icons...
                      Connecting to Tiny Pilot
                      I just got a Tiny Pilot and I am excited, however I have some hurdles to cross. I do not have a router where I am staying, currently connected to a hotspot. This prevents me from having an IP address associated with my TinyPilot My TinyPilot is plugg...
                        Technical SupportESCH62023-06-17 04:12:28.580Z
                        Tiny Pilot ISO Mount
                        We are experiencing a few problems with the Tiny Pilot and was hoping for your input. As background, we have a Tiny Pilot at a customer in Germany, which we are intending to use to install windows, to a connected laptop via the ISO mount feature. We ...
                          Technical SupportM/32023-06-16 11:22:17.124Z
                          Tinypilot Pro failed to update
                          Web GUI error "The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2." SSH error "TASK [tinypilot.tinypilot-pro : get TinyPilot repo] ************************************************ fatal: [localho...
                            GeneralCS2S72023-06-15 18:39:23.241Z
                            File transfer via tailscale
                            Can i able to transfer files using the tinypilot and tailscale ? I can able to send the file to tinypilot. I don't know where to check n download to target computer Kindly check the image n reply back In my tinypilot device next to lan cable 4 usb sl...
                              Technical SupportVC/C12023-06-15 11:49:49.524Z
                              TinyPilot Voyager 2a not detectable
                              Hi all, I just received the TinyPilot 2a and it worked for 10min just fine, when I rebooted it is not working anymore, it is not detected on my network and after diagnosis, it says TinyPilot is not on your network. I have checked on your forum and I ...
                                Technical SupportH/42023-06-14 11:06:01.599Z
                                Technical SupportC232023-06-13 12:35:58.378Z
                                Tiny Pilot Voyager: Paste operation substitutes characters
                                Wow ! That almost drove me mad trying to authenticate myself using my password manager ! hahaha Just realized that our newly acquired Tiny Pilot Voyage (not V2) with latest firmware 2.3.1 substitutes characters during a simple copy paste from host to...
                                  GeneralTFC262023-06-12 13:34:51.805Z
                                  How to change the TinyPilot name as the output display name
                                  Hi. I have followed the instructions mentioned here https://tinypilotkvm.com/faq/change-edid to change the name and entered the commands as is. However, the display name in the Mac is still showing as TinyPilot. Is there any thing additional that I h...
                                    Technical SupportFC/C22023-06-12 13:26:10.429Z
                                    copy and paste
                                    Hello. Is there any way that we can cut and paste, from one computer to another where the other the one under Tiny pilot
                                      Technical SupportJZ52023-06-12 13:23:20.657Z
                                      Controlling 4 PC’s in home server rack.
                                      Hi there. I found TinyPilot online while searching for a solution that would be able to remotely control and view 4x bare metal 1L PC’s at a full bios/boot visibility level. I have these going into my home server rack - they are based in the rack alo...
                                        GeneralB/12023-06-08 11:28:04.734Z
                                        Trying to see if TinyPilot is the right product for me
                                        I'm hoping to remote control to a workstation that requires Cisco AnyConnect to log in. Would I have any challenges using TinyPilot?
                                          Technical SupportT/12023-06-07 01:51:17.774Z
                                          Remote monitor keep disappearing
                                          I recently bought TinyPilot , Initially I had issues with Latency but ever since i switched to H.264 the latency issue is no more but now I have new issue where monitor keep disappearing after few seconds I can still see the keyboard . I am using chr...
                                            Technical SupportS112023-06-07 01:23:38.755Z
                                            Technical SupportM32023-06-06 05:04:54.057Z
                                            Tiny Pilot Installation fails with Raspberry Pi 64 Bit Lite OS
                                            Hi, I am trying to install TinyPilot on Raspberry Pi 4 Model B 2 GB RAM. I installed the Pi OS Lite 64 Bit. When I run the install with below command as root, curl --silent --show-error https://raw.githubusercontent.com/tiny-pilot/tinypilot/master/ge...
                                              Technical SupportVC/C12023-06-05 23:08:22.528Z
                                              @ sign not at expected spot (german keyboard tested)
                                              Hi, I just noticed, that I cannot find a way to get the "@" (at) sign used on a machine that is connected to the TinyPilot. What works: a.) Pressing directly (no TinyPilot involved) the @at sign on the remote machine (remote: machine where TinyPilot ...
                                                Technical Support/102023-06-05 00:17:11.469Z
                                                ERROR [1409.073 stream] -- Can't start capturing: Invalid argument
                                                It was all working fine, all of sudden I was getting no video signal. There was nothing changed on my target computer. So far, I replaced all the HDMI cables and did factory reset also, still same error. Anyone can quickly help, I would appreciate it...
                                                  Technical SupportAC/C12023-06-04 21:58:44.379Z
                                                  Tinypilot wont complete update
                                                  Hello, I have a tinypilot pro, that isnt completing the update from 2.5.0 to 2.5.4 Here is a link to the log file: https://logs.tinypilotkvm.com/GDtZJMb0 please let me know how to resolve. Thank you!
                                                    Technical SupportJ32023-06-01 00:40:10.013Z
                                                    Does TinyPilot support dual or multi-monitor setups?
                                                    I often have to work on machines remotely that have dual or multiple monitors. Does TinyPilot support this function? Thanks.
                                                      GeneralMBMP92023-05-31 22:42:55.813Z
                                                      Unable to switch to H.264
                                                      https://logs.tinypilotkvm.com/ipW5dz0v
                                                        Technical SupportTTC/C32023-05-31 18:08:35.674Z
                                                        Copy and paste
                                                        Is there any way that we can copy and paste from target system to the source system while using tinypilot device ?
                                                          Technical SupportR12023-05-29 00:49:23.366Z
                                                          USB Sticks supported?
                                                          We need to mount a USB Stick or directory for data transfer. In real life our users take an USB Stick for data Transfer, but if they are in Home Office it would be better if thy could use a file share.
                                                            Technical SupportDC/C32023-05-26 20:34:32.483Z
                                                            Audio to target computer using Jackstrip
                                                            Kindly let me know if anyone made any step by step instructions for this jackstrip audio streaming to the target computer.
                                                              Technical SupportS02023-05-26 14:59:49.963Z
                                                              How to check the hostname if that is changed and forgotten..
                                                              Let say if i change host name from Tinypilot --> system --> Hostname --> tinypilot to otherhostname. But now i forgot and not able to reach to tinypilot UI. Also SSH is not enabled. I blocked on my work please anyone can look into it?
                                                                Technical SupportA12023-05-24 06:07:45.873Z
                                                                No VIDEO SIGNAL
                                                                Hello, I just purchased a Pro license and installed the hobby version on this hardware: https://geekworm.com/products/pikvm. (HDMI Full HD capture based on the TC358743 chip) I am able to get to the Tinypilot Pro webpage but there is no video. Screen...
                                                                  Technical SupportNC/C12023-05-23 15:05:22.797Z
                                                                  What is the best way to secure tinypilot?
                                                                  What security option can be enabled to secure the tinypilot from access? To prevent vulnerabilities and exploits and injections? Are there ways to monitor if an ip I'm not aware has accessed it? I already use the username sign in and https, but that ...
                                                                    Technical SupportSC/C12023-05-23 14:54:09.627Z
                                                                    Need to flash tinypilot (not usb or micro-sd) with version 2.5.3
                                                                    How to flash tinypilot itself and not a usb or microsd card? how can i download the previous version 2.5.3 that worked for me? When i click download it keeps downloading 2.5.4 any help appreciated
                                                                      Technical SupportSC/C12023-05-22 20:02:15.447Z
                                                                      tinyPilot - No longer responding after reboot - HTTPS connection timeout
                                                                      After a reboot the tinypilot will not come back online - its seem that the Flash memory is corrupted. The device responds to pings but no services seem to be running
                                                                        Technical SupportTS32023-05-21 17:40:32.395Z
                                                                        Screen is not loading first time after reset
                                                                        As in screen after every reset screen isnt loading. Web browser is showing this error Failed to load resource: the server responded with a status of 502 (Bad Gateway) The one solution i found is going to system > video settings and changing frame rat...
                                                                          Technical SupportYCY/C62023-05-19 10:07:03.594Z
                                                                          bitlocker doesn't allow me to connect remotely
                                                                          i need to physically have someone type in the bitlocker password onthe device i have my tinypilot hooked up to in order to get passed the bitlocker key. this surprised me as every other sort of hardware lock it can pass but not this one. anyway aroun...
                                                                            Technical SupportMC/C12023-05-18 23:35:43.892Z
                                                                            Unable to access from Web Browser
                                                                            System is not responding to webbrowser. Errors as below repeatedly in syslog. Can access via SSH, but am not local to system so unable to do factory reset. Suggestions? May 12 10:44:56 0200707e systemd[4211]: tinypilot.service: Failed to execute comm...
                                                                              Technical SupportC/C32023-05-17 10:10:32.149Z