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Incomplete Articles
Hello, I was reviewing https://tinypilotkvm.com/faq/enable-wifi/#enabling-wifi but noticed that the article does not specify what file to modify after SSHing into the TinyPilot. In what file do I enter the following? WIFI_COUNTRY="US" WIFI_SSID="Exam...
    Technical SupportW/12024-09-02 08:11:49.133Z
    how much are we allowed to play with the NGINX config?
    I'd like to have the TinyPilots use both my domain and my tailnet domain to serve the content. Obviously that means changing the NGINX config to serve different certificates depending on which interface the request comes in on. Is this allowed?
      Technical SupportL/12024-08-30 14:22:47.147Z
      Can't update from 2.5.0 -> 2.5.4: update failed
      How can I get some help? Logs: https://logs.tinypilotkvm.com/0lKXatkF I think this is the issue: TASK [ansible-role-ustreamer : enable Janus apt suite] ************************* fatal: [localhost]: FAILED! => {"changed": false, "msg": "Failed to upda...
        Technical SupportL/72024-08-30 11:43:00.418Z
        TinyPilot won't use attached USB Media for Virtual Media
        Installed 256GB USB Stick, ran move-virtual-media-to-disk --uuid ${UUID} script. Script failed after timeout because image transferred was too big. (11GB RHEL 9 Image). Deleted Image, re-ran script. Rebooted TinyPilot, checked mountpoints. All looks ...
          Technical SupportP/202024-08-30 11:26:19.722Z
          Mac Mini display
          using it for a Mac mini, no screen. how to adjust the Mac display to have screen on the Tiny Pilot ?
            Technical SupportH/12024-08-28 11:29:28.987Z
            Error upgrading Tinypilot from GUI
            Hello, i have 2 TinyPilots voyager 2 and everytime i try to update them thru the GUI i get the following error: Error: Failed to request latest available version: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to ge...
              Technical SupportM/62024-08-28 11:14:10.188Z
              TinyPilot will not boot after using removable media and changing Filesystem
              While troubleshooting a filesize limitation with vfat while using an external USB device that was activated using move-virtual-media-to-disk, the TinyPilot no longer boots and no longer is accessible via ssh or webpage. I'm not sure what the recovery...
                Technical SupportP12024-08-27 16:15:47.896Z
                Remote work Internationally
                i am planning to go back to my country for couple months, and trying to access my work laptop which is gonna be at my house in NY USA, is this device gonna be helpful if connecting from other country and do the work in USA without my company knowing ...
                  Technical SupportMM2AIS152024-08-24 19:08:15.599Z
                  I can't control the device with tinypilot
                  Hi team! I am able to see the screen, but can't control the device with tinypilot. Here's the tinypilot log: https://logs.tinypilotkvm.com/jZ5Aonnn Please support me. Thank you
                    Technical SupportJHC/262024-08-24 02:23:36.059Z
                    Tailscale up is not working
                    yesterday, tailscale stopped working and not able to do sudo tailscale up via ssh
                      Technical SupportTC/C122024-08-22 19:54:49.464Z
                      Explain icons...
                      USB Issues - No mouse/keyboard input, video working fine
                      I've noticed recently that my mouse/keyboard inputs are no longer working. Video is working fine. I've tried various different USB C to C cables and USB C to A cables, including the provided cable. I've also tested on a windows PC, Linux laptop, and ...
                        Technical SupportMC/C72024-08-22 00:48:04.026Z
                        TinyPilot is Not Running after Power Outage
                        After a Power outage at my home, the error pages says TinyPilot is Not Running when trying to access the web view. The service in SSH says the below. Any way to fix this without re flashing? $ sudo service tinypilot status ● tinypilot.service - TinyP...
                          Technical SupportTC/C12024-08-16 00:45:40.873Z
                          Supported USB image format
                          I have a use case where I may be given a bootable USB stick to do an OS test build. My TinyPilot is at a remote location, so I cannot plug the USB directly into target host nor TinyPilot rear USB ports, but can instead VPN to the site, get on Tiny Pi...
                            Technical SupportJC/C32024-08-14 01:30:09.354Z
                            Don't have HDMI or VGA outputs having only USB-C input for the laptop(target device)
                            Hi Recently got the Voyager 2a but my laptop has no HDMI or VGA inputs, has only USB-C type inputs(Dell XPS). Can I use this C-Hub adapter(https://www.amazon.com/dp/B0C1G6DKNX?ref=cm_sw_r_cso_wa_apin_dp_3N7RM1SAMZ3J6KYNYRXX&ref_=cm_sw_r_cso_wa_apin_d...
                              Technical SupportGH/32024-08-13 11:04:46.645Z
                              No Signal
                              i know the screen is there when i plug-in a monitor. but using the TinyPilot, just give me "No Signal". i have download the log in word format or pdf format, but it is not "allowed". so how can i submit the log file to you?
                                Technical SupportH/92024-08-13 10:56:42.886Z
                                VGA No signal - unicam error repeated "requested 3 lanes"
                                I am getting "No signal" on the web interface. dmesg shows repeated message: unicam fe801000.csi: Device has requested 3 data lanes, which is >2 configured in DT Any idea what is wrong?
                                  Technical SupportE/32024-08-12 11:55:15.011Z
                                  Video but no mouse/keyboard input
                                  I'm having issues with my computer connected to my Tinypilot Voyager 2A. It was running fine for a while, but since the past couple days, the keyboard and mouse input would not work. Video can still be captured, but I can't get any input. I tried ref...
                                    Technical SupportJJ/22024-08-06 18:35:04.283Z
                                    Web Page wont open
                                    I had no problem till yesterday. Out of blue, it stopped working. It wont open on my chrome. Please let me know the process. I tried those but couldn’t possibly do anything to make it work.
                                      Technical SupportS/42024-08-06 11:05:55.291Z
                                      Issue with USB connection to laptop
                                      Hello - I have a dell 5400 laptop that I use for work. I want to be able to use the tinypilot KVM to access this in the house. It just arrived, and sometimes it will connect and work, but it only does for a couple of minutes and I end up with an erro...
                                        Technical SupportJC/C52024-08-01 21:57:51.899Z
                                        Tinypilot scrambled video
                                        I'm having issues with the Tinypilot 2a when connected to a Dell PowerEdge R730 Server. It has some misalignment issues in BIOS and setup, but when the TrueNAS Scale OS is running its completely unreadble. Here is what I am seeing
                                          GeneralKR/172024-07-30 11:23:23.418Z
                                          TinyPilot won't load on web browser
                                          I have two TinyPilots using Tailscale and both are "connected" according to Tailscale. When I attempt to access the TinyPilot through Chrome, the site can not be reached. This issue came about two days ago after ~6 months of flawless use on both Tiny...
                                            Technical SupportK2/12024-07-29 11:35:26.343Z
                                            Order just the VGA-HDMI adapter
                                            Hi. I already have a TinyPilot and just want to order the video adapter. I can't see a way to do that on the Products page. Thanks.
                                              GeneralY/12024-07-29 11:18:45.916Z
                                              2 types of Logins - Working Remote Question
                                              Alright, I hope this isn't to lengthy. Currently I am working remote out of country with a VPN router and things have been good. I work 2 jobs atm, 1 uses an RSA token while the other uses a VPN tunnel to log in. - Both going through my VPN router th...
                                                GeneralP12024-07-25 11:09:07.631Z
                                                Technical SupportH/22024-07-24 11:08:17.322Z
                                                Technical SupportCLC/C42024-07-23 17:44:03.218Z
                                                HID devices not working-mouse keybord not working
                                                https://logs.tinypilotkvm.com/YoYZiPhk
                                                  Technical SupportZ/52024-07-23 15:23:30.961Z
                                                  Remote Mouse cursor does not match position of remote mouse
                                                  My local mouse pointer and the remote mouse pointer are not aligned. At first I thought, oh well I'll just watch the remote mouse pointer. However, because of this not aligning, I can't get to the right quarter of the screen nor to the bottom quarter...
                                                    Technical SupportJC/C52024-07-21 19:59:38.195Z
                                                    BIOS screen is fully corrupted
                                                    BIOS screen is corrupted, changing between black, green and almost unreadable. https://logs.tinypilotkvm.com/8JaLoHjM
                                                      Technical SupportA/92024-07-18 11:29:43.030Z
                                                      How to best schedule a weekly or nightly reboot for performance?
                                                      Hi there. I noticed that after about a week being connected and up and running to an always-on system that tiny pilot needs to be power cycled in order to maintain its snappy and responsive performance. Otherwise, things slow to a crawl when trying t...
                                                        GeneralAJC52024-07-17 21:53:15.178Z
                                                        Even a factory reset didn't work, what should I do?
                                                        I encountered some issues with my TP so I attempted a factory reset with a USB drive. Still, even with the reset, it seems like it's not loading the web interface. The solid red right is on, same with the orange and flashing green around the ethernet...
                                                          Technical SupportSC/C12024-07-17 03:04:19.016Z
                                                          No Signal
                                                          Hello, A few months ago, we purchased a TinyPilot Voyager 2a. We use this device to assist our customers with remote Windows reinstallation. Before reinstalling Windows, we need to access and modify the BIOS/UEFI settings of the customer's computer. ...
                                                            Technical SupportTC/C72024-07-17 03:01:29.333Z
                                                            Limiting system access
                                                            I know the original use case of this product is very different, however, Is it possible to use this product to give a third party access to a computer...Without introducing any security vulnerabilities? (i.e. can downloads/restarting/etc be disabled?)
                                                              Technical SupportJ/12024-07-11 11:16:47.742Z
                                                              Possibility to deliver to Poland
                                                              Hello, i tried to order tinypilot to Poland but none of my adresses are valid for the system. Is there just no delivery to Poland? If so where i can by it?
                                                                Technical SupportN/12024-07-10 12:18:27.743Z
                                                                Network security issue
                                                                Our IT folks do not want people installing devices on insecure networks. I had to plug the TinyPilot into a standalone switch to get the MAC. Why can't these be printed and shipped with the device? I want to recommend replacing our Lantronic Spider K...
                                                                  Technical SupportA2PC/C32024-07-10 01:36:08.131Z
                                                                  Unable to update software, ssl certificate has not been verified.
                                                                  Hello support, I have recently purchased a TinyPilot and attempted to update, however, I keep getting this error: I'm not sure how to correct this issue. I did upload the certificate for the browser to function correctly, so that end is taken care of...
                                                                    Technical SupportPC/C52024-07-10 01:35:08.123Z
                                                                    Connect to TinyPilot via Ethernet directly from the Mac, without router
                                                                    Is there a way to do it? I'm trying to but I don't know much about networks and I'm struggling.
                                                                      Technical SupportWC/C42024-07-08 22:56:45.451Z
                                                                      Quick Action buttons in Bottom Status Bar
                                                                      It would probably be very useful to have the following quick actions as button icons in the status bar next to connection and streaming protocol status, so we don't have to spend extra steps navigating to these commands, which I do all the time. Past...
                                                                        IdeasHC/C12024-07-05 20:18:26.190Z
                                                                        I have two new TinyPilots
                                                                        Each is asking for a username and password after powering it up. What is the default username and password? Is there another way to login? Thanks, Wayne
                                                                          Technical SupportWC/C32024-07-04 00:07:10.761Z
                                                                          Issues after upgrade
                                                                          Hello everyone, On my TinyPilot Voyager 2a I've got essentially the same issues after upgrading from 2.6.3 to 2.6.4 that were reported in TinyPilot returns 404 after update - after running the update, nginx shows me the "tinypilot isn't running" scre...
                                                                            Technical SupportZ2C/C52024-07-04 00:06:22.223Z
                                                                            No Signal...
                                                                            Hello, I've installed the community/free version of TinyPilot. I noticed that I am unable to obtain video output from my Intel NUC that I have attached a HDMI cord from the Pi, and then with a dongle (usb > hdmi > to the Pi. Both do not present any v...
                                                                              Technical Support?TC/C192024-07-02 05:15:03.464Z