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Order number request
Can't seem to find my order number? How do I retrieve it. I need to do a reset on the Tinypilot.
    Technical SupportJ12022-08-02 20:40:45.445Z
    How to fsck the root filesystem on a tinypilot bought from the website?
    I noticed the root filesystem on our tinypilot has errors, and it seems it's not been fixed at reboot. I had a look using dump2fs, and this is the result: root@tinypilot:~# dumpe2fs -h /dev/mmcblk0p2 dumpe2fs 1.44.5 (15-Dec-2018) Filesystem volume n...
      Technical SupportR32022-08-02 20:34:01.725Z
      Windows 98??
      I'm trying to setup TinyPilot on a Window 98 (no, that's not a typo!!) machine. I've got functional video and keyboard support working, but I cannot get the mouse to work. I suspect it may not like the mouse and the keyboard coming in on the same USB...
        Technical SupportDA82022-08-02 20:21:05.443Z
        Access browser within from tinypilot
        I have a hunch the answer to this is no but I'll ask anyway. Is there a way to allow a user to access the browser on the network that the Tinypilot is on at the remote location. I know the first response is why not just access the browser from the PC...
          Technical SupportJ42022-08-01 21:54:20.913Z
          Virtual desktop distortion with larger 4:3 resolutions on host machine using VGA to HDMI adapter.
          Hello. I am testing various 4:3 desktop resolutions from older machines running Windows 98, Windows 2000 and Windows XP. I am using the VGA to HDMI adapter sold with the Voyager 2. 640x480 and 800x600 display correctly and operate very well. Some lar...
            Technical SupportAA32022-08-01 21:42:17.975Z
            Broken image no remote desktop
            Hi I just get a broken image and no remote desktop coming through, checked all the cables, updated the software, works fine out to a monitor. Any ideas? Screenshot below
              Technical SupportAR82022-08-01 18:40:54.533Z
              Odroid C4 working great :) but...
              Hi, Thanks for sharing this project, great work!! I installed tinypilot on an Odroid C4. (I had to comment out the 64-bit version of Raspberry Pi OS check in quick-install). Running Armbian 22.05.3 with Linux 5.10.133. Keyboard, mouse, and video (HDM...
                Technical SupportDD22022-07-29 00:12:16.265Z
                Cursor lag
                The cursor seems to lag about 5-10 secs behind the movement. Using remoteit to connect to Tinypilot. Also, just to add to the weirdness, on my laptop the cursor doesn't appear. On my desktop it appears but lags. Laptop is connected via wireless to th...
                  Technical SupportJ32022-07-28 22:43:20.659Z
                  Whiteware USB-C Splitter
                  Hello, we wanted to test TinyPilot and we have everything necessary at the company and got these splitters flying around can we use them for testing? https://www.amazon.de/gp/product/B08YS32ZW7 Greetings Neo
                    GeneralN42022-07-28 00:39:29.454Z
                    disconnect
                    Hi I recently bought the tiny pilot Voyager 2 KVM and after couple of days of use, i find that it gets disconnected and i am unable to continue my operations, i have tried restarting, shutting down but still the same . i am using an updated version o...
                      Technical SupportM12022-07-25 23:08:10.874Z
                      Explain icons...
                      screen unable to show
                      enclosed the screen capture.
                        Technical SupportR12022-07-25 23:05:24.175Z
                        tinypilot
                        I connect the Dell OptiPlex 9020M and I get video only in the bios once I boot linux or windows can't get any video to work
                          Technical SupportM12022-07-25 23:02:48.988Z
                          How do I know H264 is enabled besides seeing "Janus" in htop ?
                          I am skeptical because I would assume that if H264 was enabled then "JPEG" quality settings shouldn't make any difference since that MJPEG controls specifically correct? But the slider does still change the quality, despite the command running succes...
                            GeneralA262022-07-18 23:04:52.231Z
                            Unable to access the keyboard
                            I am trying to access keyboard from mac to another machine. Unable to access the keyboard of the target machine.
                              Technical SupportR12022-07-13 22:54:38.050Z
                              Multiple User access to TinyPilot web interface continuously?
                              I'm thinking of using this device for my work to access our DVR over the local network. If I connect to the DVR's web interface over the DVR's IP, the amount of video streams being sent results in laggy video feeds. With "local" viewing via a TinyPil...
                                Technical SupportJ32022-07-13 22:43:02.666Z
                                unable to share the screen in between laptops
                                I only got power adapter and tiny pilot device and a cable. I don’t know how to connect to share the other laptop screen. Do I have to buy any additional cables ?
                                  Technical SupportR52022-07-13 21:42:10.375Z
                                  VGA not working on reboot
                                  When we use the tinypilot with the VGA adapter, we get "NO SIGNAL" when the computer power up or reboots. However, if we boot up with a normal monitor on the VGA port of the computer and then switch to tinypilot (with VGA adapter) we get a display. O...
                                    Technical SupportD232022-07-13 01:32:18.147Z
                                    Win 11 mini PC no keystrokes
                                    I was able to get my TinyPilot setup and controlling a traditional midtower Win 10 PC but when I use a Beelink Win 11 minipc I can see video and control the mouse remotely but I am unable to use remote keyboard strokes or even the clickable keyboard ...
                                      Technical SupportT32022-07-13 00:52:43.497Z
                                      Shows video but cannot connect to tinypilot
                                      Strange problem. I bring up tinypilot and it shows the initial screen but it seems like keyboard strokes are not passed to tinypilot. Video is working fine. There is a message that shows a red disconnected status but again, the video works fine and w...
                                        Technical SupportJ72022-07-12 19:49:28.220Z
                                        Touch support
                                        Hello! I’ve tried using the tinypilot web UI on my iPad and iPhone and found out that I can’t seem to be able to click; tapping the screen video only moves the cursor. Is there a way to enable touch support? If not, is it a planned feature? Thank you!
                                          GeneralSA2WX92022-07-08 18:14:51.589Z
                                          Connect local monitor and keyboard
                                          Is it possible to have a local monitor and keyboard (via usb) on the Voyager 2? I want to be able to connect a monitor to the unit along with a keyboard while still being able to get to it via network for control?
                                            Technical SupportAZ62022-07-07 21:30:14.190Z
                                            How to send a keystroke from the community api
                                            Hello, Has anyone successfully sent a keystroke using the community api? I want to write an ansible playbook on a cron job to call the api and send a keystroke to keep the end device from locking Currently I downloaded Burp and am seeing the http his...
                                              Technical SupportD12022-07-07 18:16:45.367Z
                                              Unable to access using Web Browser.
                                              I have the TinyPilot Voyager 2 POE. Unable to access using Web Browser. Tried using: https://tinypilot/ https://tinypilot.local/ https://tinypilot.localdomain/ also the DHCP assigned IP
                                                Technical SupportN52022-07-05 21:38:37.256Z
                                                Keyboard + Mouse do not work
                                                Hi, trying to use this in a non standard setup I would assume. I have my Raspberry Pi connected to a KVM switch I have. The video is being shown, but no keystrokes go through. I can take a picture of the connector if you want, but my assumption was t...
                                                  GeneralMCL92022-07-05 00:40:58.586Z
                                                  Web Interface No Longer Working
                                                  Hey, I have a Voyager 2 PoE, that I purchased a month ago (5/17/22). I have been using it, and its been working very well. I always use the web UI to shut down the unit before i unplug PoE and relocate the Voyager 2 to a new location. about 2 weeks a...
                                                    Technical SupportJO102022-07-01 22:53:37.119Z
                                                    Power splitter doesn't give power to raspberrypi
                                                    Hello. I love your project to control my home mac. I bought your power splitter to give more power to pi, but raspberrypi doesn't boot completely. In raspberrypi there light only green but not red. I found that that light means there is not enought p...
                                                      GeneralCCN122022-06-30 19:59:48.154Z
                                                      Fresh install, no joy: Nginx error 502
                                                      Log file here: https://logs.tinypilotkvm.com/kR7G9w8i Error 502 on new install tinypilot [error] 394#394: *1 connect() failed (111: Connection refused) while connecting to upstream ... File "/opt/tinypilot/venv/lib/python3.9/site-packages/dns/rdtypes...
                                                        Technical SupportKK42022-06-28 02:29:40.972Z
                                                        TinyPilot mouse and keyboard lattency too slow
                                                        I bought Tinypilot for more than 1 month now, I tried everything including enabling H264. I don't see any issue when the stream from the tiny pilot(remote computer ) to my computer, I played video on the remote computer, and I could compare 99% perfe...
                                                          Technical SupportM92022-06-27 17:39:56.502Z
                                                          TinyPilot w/ KVM Switch
                                                          I have tried to connect a cheap KVM switch (brand: PWAY) with hotkeys with TinyPilot together. The TinyPilot could not start up if the KVM Switch with HDMI signal (PC running). Then, unplug the KVM switch and it will boot up immediately. After the ne...
                                                            GeneralS12022-06-24 19:31:57.296Z
                                                            I just ordered the Voyage 2!
                                                            I'm curious what PoE HAT will be used in the Voyager 2 option coming in January? I know I won't likely be able to upgrade the one that i just ordered, but still very curious...
                                                              GeneralG32022-06-22 16:26:01.989Z
                                                              crash in tinypilot
                                                              i have a tinypilot, it used to work fine with a vga converter, now the vga doesn't work and hdmi looks bad.
                                                                Technical SupportJ252022-06-21 18:25:47.030Z
                                                                web interface link not working
                                                                Thank you for the tiny pilot, I purchased it but the web interface link you sent me does not work. Also how can i get it to connect if I am in another country. My primary reason for buying it was to set it up on a laptop in the US and access it from ...
                                                                  Technical SupportT32022-06-20 17:11:41.540Z
                                                                  TinyPilot freezes after mounting virtual media
                                                                  Hi! I am having some trouble when mounting virtual media on Lenovo Thinkcentre M70q computers with the Voyager 2 When I mount an ISO file (both in flash and CD-ROM modes), the video freezes, and it seems to me (but it is hard to confirm because of th...
                                                                    Technical SupportD242022-06-17 21:02:27.159Z
                                                                    Factory Reset
                                                                    Hello, My name is Jacob. We were sent a KVM to test so we can try and sell it on our website 42U.com I set up a username and a password and for some reason it will not let me log in. However I do not have the order number to download the voyager2 SD ...
                                                                      Technical SupportJ12022-06-14 18:31:47.218Z
                                                                      No video with VGA to HDMI
                                                                      When I connect a pc with the VGA to HDMI I get "NO SIGNAL". It works for the same PC on the HDMI port. https://logs.tinypilotkvm.com/GY6EACMX The VGA to HDMI works with a different monitor. I tried 3 different brands of HDMI cables. The VGA to HDMI a...
                                                                        Technical SupportZ232022-06-14 16:33:34.517Z
                                                                        Debian USB issues, no keyboard mouse
                                                                        I've been unable to get keyboard and mouse working when connecting to a Debian PC. The dmesg output from the PC is below and seems to indicate an issue with addressing. Any help would be appreciated
                                                                          Technical SupportA132022-06-13 19:46:09.461Z
                                                                          H264 install issue, how to check if installed
                                                                          Hi, I attempted to install H264 but got a message in terminal that connection to the network was unexpectedly terminated. And I did not get a "done" message after some libraries were being installed. How can I check whether H264 was installed?
                                                                            Technical SupportA222022-06-13 19:40:24.078Z
                                                                            What Would Happen if power was plugged into the Data Port on the Device.
                                                                            Thanks in Advance. We are planning on deploying The Tiny Pilot to several clients who may not be tech savvy. If they were to mistakenly plug the power into the data port of the device, would this ruin the device, or does the device have protection to...
                                                                              GeneralE32022-06-13 19:25:25.146Z
                                                                              No Video out
                                                                              https://logs.tinypilotkvm.com/TejfFamD I've tried different USB to HDMI adapters as well as reducing the resolution on the desktop. I don't get Video Out. :/
                                                                                Technical SupportB32022-06-09 19:26:46.678Z
                                                                                How would the dns name tinypilot be resolved?
                                                                                I am just curious how that would work, given the instructions say: With your TinyPilot booted, you can now access the TinyPilot web interface from any device on your local network by visiting one of the following URLs: https://tinypilot/ https://tin...
                                                                                  Technical SupportL12022-06-08 19:32:12.730Z