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Rename the Capture Screenshot
This request would be first of its type. I want to the save the file to be Saved with just date and time. Example: "Screenshot_04012024_0825" and remove the appending of "TinyPilot" in the file name. Can you please point me to the code in the file wh...
    Technical SupportA/32024-04-08 18:52:25.755Z
    Can't change anything on my 3 tinypilots without risk of failure
    I have three tinypilots. When I tried getting SSH access to make sure I can troubleshoot any problems from afar. It seemed to break all of them in different ways. Can you remote in and help? The reliability has really got me down especially with this...
      Technical SupportN/32024-04-08 14:09:08.752Z
      Bad keyboard mapping using AtlGr on a French keyboard
      I'm on French keyboard (AZERTY), so the pipe id done using the "AltGr + 6" keys but all i'm getting it a minus ("-") sign despite keyboard history show I'm using the "|" symbol. => This is also true for all symblols accessed via the Alt Gr key on a f...
        Technical SupportT/52024-04-08 12:28:41.319Z
        Issue getting Tiny Pilot to display anything after boot up on my monitor.
        Tried multiple time to get this device on line and I cannot see to get anything to display through the HDMI port. Any help is appreciated. Also walked the setup top to bottom multiple times and I cannot seem to get this refurbished unit to display an...
          Technical SupportM/12024-04-08 11:00:38.599Z
          Samsung Phone
          Good Morning, Just received my TinyPilot and was excited to use it with my phone. I have a samsung S10 and using a USB C to HDMI Multiport Adapter (https://www.amazon.com/Multiport-Tuwejia-Thumderbolt-Converter-Projection/dp/B07G44M4S3). Everything i...
            Technical SupportMSC122024-04-07 01:03:56.110Z
            Wifi vs Ethernet speed difference
            Hi In my residence i cannot connect through the ethernet. I have only wifi connection option. What is the best best speed i can expect ?
              Technical SupportSCA/C332024-04-05 12:37:08.876Z
              Voyager2 not showing video
              Hi, So I am testing my Voyager 2 with the HDMI-VGA adapter on a Dell Optiplex 7010. I am unable to get video going at all. I have also tried various HDMI to VGA adapter cables and even a Displayport to HDMI cable I have (that I know works). The Optip...
                Technical SupportVBA122024-04-05 12:17:58.993Z
                Rename Audio Device Name "Toshiba-H2C" from EDID
                I want to rename the Audio Device "Toshiba-H2C" to "Generic Audio" or something else not from Windows command 'mmsys.cpl' but in EDID HEX (I could only change the Display name to "LG Display") but audio device still shows "Toshiba-H2C", can you pleas...
                  Technical SupportA/32024-04-04 11:00:50.008Z
                  NordVPN MeshNet issue with v2.6.3 Pro
                  I am getting an error when I try to connect to meshnet using nordvpn with v2.6.3 pro, but on v2.6.2 it works fine. Can this issue be resolved in a future update, and/or can we be allowed to download previous versions of the image? Apologies if this i...
                    Technical SupportR/22024-04-02 11:06:56.477Z
                    Fan runs often and there is an electronic 'burn' smell
                    I received my TinyPilot this week. I am using it to control a Windows 10 ThinkPad laptop. Today is the first day I have used it for an extended persion. The fan is running often and fast enough for me to clearly hear it. Also, there is an electronic ...
                      Technical SupportRT/42024-04-01 19:13:11.876Z
                      Explain icons...
                      Technical SupportSM/32024-04-01 11:23:40.961Z
                      Updating and VGA adapter issues
                      I just installed my TinyPilot and have access to it on my network. However, I am not able to set the IP address as there is no "Network" tab in the menu. I am also unable to perform an update. I keep getting this error: Error: Failed to request lates...
                        Technical SupportB/52024-04-01 11:15:58.667Z
                        Severely Delayed Video?
                        HI, I need help. I can see the mouse moving on my Desktop that has the tinypilot connected to it but on my MacBook the movements are severely delayed. The delay is about 30-45 seconds for me to see what it has happening. Log is here : https://logs.ti...
                          Technical SupportM2/72024-03-29 12:12:27.369Z
                          How make font larger
                          I have my TinyPilot working here, but the font used for the text display when I boot my connected device to log in is small. Is there a way to get the TinyPilot to use a larger font?
                            Technical SupportFC/C12024-03-28 18:09:57.379Z
                            Random Shut off
                            Is there anything in this log that would indicate root cause of device going offline? Needs hard restart to resume operation. Thanks! https://logs.tinypilotkvm.com/mrnjJt3c
                              Technical SupportKC/C62024-03-28 18:00:22.890Z
                              {"code":null,"message"
                              {"code":null,"message":"expected '', but found ''\n in "/home/tinypilot/settings.yml", line 6, column 7"} SSH is disabled
                                Technical SupportD/52024-03-22 17:40:05.474Z
                                Mouse/Cursor delay
                                I utilize tailscale to remote from my Home to Host tiny pilot device. At Home, I have both my desktop and macbook on the same network and both are on tailscale along with the tinypilot device. I have no issues on my desktop, however when I connect wi...
                                  Technical SupportKC/C52024-03-21 17:33:06.844Z
                                  Unable to use Keyboard or mouse on tinypilot from remote side
                                  I have my work laptop connected to tinypilot, Which I access from home sometimes to do emergency tasks. But I am unable to use my keyboard and mouse from remote side now. I have tried searching for the issue and it's solution but I cannot find any so...
                                    Technical SupportNCN/C92024-03-20 13:24:21.732Z
                                    Unable to access TinyPilot after reset
                                    I'm on my third TinyPilot (NEW Voyager 2a) and have encountered this issue on two of them. I'd like to restart the TinyPilot remotely every day (ish) when the connection feels sluggish. Unfortunately, this routinely prevents me from connecting to the...
                                      Technical SupportKC/C52024-03-19 17:40:59.749Z
                                      rainbow screen initial install.
                                      Hello, Just did an install of the tinypilot using rpi4 and the specified hdmi dongle, Got everything up and running quickly, but when I try to access video I get the rainbow screen, while the keyboard does function. I tried to reboot replug, and trie...
                                        Technical SupportYY/92024-03-19 15:14:13.779Z
                                        Mouse latency is more than 5 sec when accessing over the internet
                                        Hi, I just recently bought tinypilot voyager2a. It was fine when i connect within local network. However, when I try to access it over the network (using remote.it), the mouse latency was extremely long (~4-5 seconds at least), rendering it unsuable....
                                          Technical SupportP/12024-03-19 11:59:56.153Z
                                          H.264 fail
                                          I'm getting this error when trying to switch to H.264. I've tried disabling and re-enabling it then rebooting, but same issue. "TinyPilot failed to stream video output from your target device using H.264 compression." How can I fix this? Logs link: h...
                                            Technical SupportS/112024-03-18 18:35:43.964Z
                                            H264 working in LAN but failover to mjpeg in remote access via IP
                                            I am getting following error while trying to use H264 format for video in Setting when accessing Tinypilot machine remotely(via IP). but H264 works fine when tinypilot machine accessed in LAN. Log https://logs.tinypilotkvm.com/EsK5VOqk Any suggestion?
                                              Technical SupportS2C/C42024-03-18 18:00:46.437Z
                                              24 hour, connection
                                              Hi I am planning to use in our remote sites. Can i keep tinypilot connected on power forever? As remote sites are always on and server dont have remote management port. Your tinypilot is working perfectly but i am not sure if i can keep powered on fo...
                                                Technical SupportP/12024-03-18 12:14:09.830Z
                                                remote access /hide location
                                                Hi, i work from home using a company laptop but wish to travel outside the country using my personal laptop (leaving my work laptop at home) to access the company laptop. i wish to know if the company can check if accessing the device from another co...
                                                  Technical SupportNCR/C62024-03-17 22:14:16.131Z
                                                  Detailed Administrator Documentation & Remote Access Options
                                                  Hi there, I'm trying to evaluate TinyPilot but I didn't discover detailed documentation about its configuration or features on the website. My apologies if I missed something obvious. Specifically, I would like to understand if the devices can be con...
                                                    GeneralB/12024-03-13 19:23:56.457Z
                                                    8-port HDMI KVM Choices
                                                    (Note: Due to limits on URLs in the post, I intentionally broke the last URL...) Hi, As my first post to the forum, I thought I'd contribute a list I compiled... (Why did I do this? https://github.com/tiny-pilot/tinypilot/wiki/KVM-compatibility could...
                                                      GeneralBCC/C42024-03-13 13:12:11.405Z
                                                      Mouse cursor always reverts to a single display in a multi display setup
                                                      I recently purchased a TinyPilot Voyager2 to remotely manage a client target system. The target system is a Dell Latitude 5490 connected to an external monitor. When I connect the TinyPilot V2 to the target system in the extended display setup, every...
                                                        Technical SupportAF/52024-03-13 11:58:54.503Z
                                                        Mouse and keyboard is not working after macOs upgrade Sonoma 14.4
                                                        After OS upgrade, mouse and keyboard using tinypilot is not working. Can you please help me on this?
                                                          Technical SupportT/132024-03-13 11:55:41.629Z
                                                          Do I pay import/custom fees if I ship to Canada?
                                                          I am about to purchase the voyager 2, would I need to pay some import/customs fee in Canada since the device is coming from the US?
                                                            GeneralE/12024-03-08 12:20:23.167Z
                                                            TwinGate setup
                                                            Trying to get this setup in our TwinGate network. To load the connector it needs 64bit OS. Does this device meet spec or can I upgrade it to a 64bit OS?
                                                              Technical SupportTG/72024-03-06 12:14:20.973Z
                                                              USB C Adapter Macbook Audio problem
                                                              I'm using USB C Hub Adapter for MacBook to connect tinypilot to MacBook. Everything works so smoothly but I'm unable to hear the sound in H264 mode. I tried many ways but can't do that.
                                                                Technical SupportTCT/C102024-03-05 12:08:54.823Z
                                                                update failed from 2.6.2 to 2.6.3
                                                                update failed from 2.6.2 to 2.6.3. here is the log, please help. https://logs.tinypilotkvm.com/lgOWIg3n thanks --Jason
                                                                  Technical SupportP/32024-03-04 18:58:46.700Z
                                                                  Sound not transmitted
                                                                  Sounds not being transmitted from laptop that is controlling the host. I can hear what’s sound is coming from host but I want my laptop controlling the host to transmit sound in host.
                                                                    Technical SupportSN/32024-03-04 12:21:16.053Z
                                                                    tinypilot unable to open database file error
                                                                    Hello as i was using Tinypilot normally i started receiving this error. I then went ahead and restarted my Tinypilot Multiple times but now it is not even gettung discovered in my Network.
                                                                      Technical SupportS2S2/42024-03-04 12:16:13.829Z
                                                                      Video streaming issue
                                                                      Suddenly I am getting MJpeg from today onwards Here is the logs https://logs.tinypilotkvm.com/yXb29Y2l
                                                                        Technical SupportV/112024-03-04 12:02:24.097Z
                                                                        Mouse offset, misplaced
                                                                        Hello, We have trouble with our Tinypilot, connected to an LNC 2200 MW. Mouse on the computer and mouse in the browser are misplaced : if i go to the left, remote pointers is on the right. On the right of the screen they spread to the left. I cannot ...
                                                                          Technical SupportWCW/C102024-03-01 10:22:47.399Z
                                                                          Instructions do not explain what file to access in TP for static ip settings. Please help.
                                                                          I just unboxed my new Tiny Pilot and hooked it up. Works great, but the only problem is that I don't have sufficient instructions on your site of where to go to put the info in after ssh into the box. Please advise as to step by step what file to use...
                                                                            Technical SupportM/12024-02-29 19:43:28.860Z
                                                                            Restricted Viewing of remote users
                                                                            Is it possible to add accounts for viewing only to the TinyPilot web session? We have people we want to be able to view the current session, but can't interact with it.
                                                                              Technical SupportDC/C12024-02-26 19:42:32.568Z
                                                                              Keyboard and Mouse input getting disconnected when tinypilot reboots
                                                                              When I reboot the tinypilot the keyboard and mouse stop working. Video still works so I can see that the USB device not recognized notification pop up on the remote computer. If I go to the remote computer and disconnect the usb cable and plug it bac...
                                                                                Technical SupportR/52024-02-22 11:56:57.937Z