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Remote customer service - lag?
Hello! My wife works works remotely and has a company laptop. She wants to leave her computer at home. Thinking about whether something like this TinyPilot could work as a way for her to access her computer (mouse/keyboard/monitor) to work from anoth...
    GeneralBG/22023-12-15 15:19:53.025Z
    Tinypilot to Raspberry PI 4 USB not working
    I've connected my Tinypilot to the Raspberry PI and the USB input doesn't seem to be working. It works fine when connected to PC/NUC and several other devices so far. I've looked at: No USB input Hello, I setup TinyPilot for the first time. I'm using...
      Technical SupportJC/C42023-12-12 02:01:29.137Z
      Technical SupportCXC/C22023-12-08 17:43:16.391Z
      TinyPilot Voyager 2a stuck in DHCP loop
      Hello, I have a TinyPilot which currently seems to be stuck in a DHCP loop. Here is my logs from ISC DHCPD (redacted slightly): Dec 07 13:29:08 DHCPD_SERVER_NAME_REDACTED dhcpd[17375]: DHCPDISCOVER from d8:3a:de:ad:be:ef (tinypilot) via 10.10.0.1 Dec...
        Technical SupportSCS/C42023-12-08 17:42:02.397Z
        Technical SupportCYC/C22023-12-08 17:41:53.468Z
        No Signal
        https://logs.tinypilotkvm.com/b8JjfdIY can you please help on the issue i am facing
          Technical SupportYC/C32023-12-08 13:46:18.947Z
          Intel Mac boot menu - Hold down option
          On this mac, holding down the 'option' key during boot brings up the startup disk selection menu. I cannot duplicate this behavior with my physical keyboard in full screen mode, or with the on screen keyboard. I see this issue, but it implies that it...
            Technical SupportCC/C52023-12-07 22:26:42.304Z
            Linux host, EDID preferring 640x480
            Attached my tinypilot (v2.6.1) to a ubuntu host (22.04 LTS), boots to 640x480 - persists across reboot of host and tinypilot. $ sudo get-edid | sudo parse-edid This is read-edid version 3.0.2. Prepare for some fun. Attempting to use i2c interface No ...
              Technical SupportC/72023-12-07 11:24:54.334Z
              how to start add feature to tinypilot
              Hi ... I have some knowledge on Python Flask, and Arduino. I want to to try to add feature to tinypilot so that tinypilot able to do remote ATX controll to managed node. It'll consist of: a. A python script that extend existing flask script b. A pyth...
                GeneralBB22023-12-06 03:07:50.792Z
                Tiny Pilot not getting an IP address
                It was working fine till june this year, i stoped using it till now that i need it again, it just wont take an ip address from my dhcp server
                  Technical SupportAC/C12023-12-05 04:24:14.237Z
                  Explain icons...
                  TinyPilot occationally freezes, then audio is distorted after restarting TinyPilot
                  I have been using the new H.264 with audio support on my TinyPilot Voyager 2a and it works well until TinyPilot freezes. When the remote screen freezes, I refresh my web browser (FireFox) and the video feed won't come back. Even MJPEG fails. The only...
                    Technical SupportARPC/C272023-12-05 04:11:52.571Z
                    password reset can't find /home/tinypilot/tinypilot.db
                    I set username and password on my web browser but forgot my password. Unfortunately, ssh doesn't work for me because I lost my password either. So I tried to delete /home/tinypilot/tinypilot.db following instructions but I can't find the folder. I ba...
                      Technical SupportT/12023-12-04 12:24:50.135Z
                      No keyboard/mouse, undervoltage with Fresh Install
                      Just did a fresh install. I see video but no response for keyboard and mouse. I'm also seeing an undervoltage even though I'm using the Tinypilot data splitter. In addition, the video disappears frequently. I assume that is due to the undervoltage as...
                        Technical SupportC/112023-12-04 12:01:38.226Z
                        "module 'yaml' has no attribute 'safe_load'"
                        Hello, We got this error after rebooting our TinyPilot following a power failure: "module 'yaml' has no attribute 'safe_load'"?! What's the problem exactly? Thanks
                          Technical SupportOO/22023-12-02 01:34:05.958Z
                          Return Policy
                          What is the Return Policy for the Voyager 2a? We sent an email to the TinyPilot Support email on April 17 but we haven't heard anything back. Thanks!
                            GeneralJS2/62023-12-01 12:26:19.329Z
                            TinyPilot not getting an IP address?
                            I purchased my TinyPilot hobbyist kit back in January and finally got around to setting it up today. I hooked everything up per the assembly instructions, however it doesn't seem to be getting an IP address via DHCP, as I can't access it via the tiny...
                              Technical Support32023-12-01 05:43:05.572Z
                              Can't update from 2.6.1 to 2.6.2 - No Space left on device
                              Hey all. I'm experiencing this error when trying to update: Error: [Errno 28] No space left on device. I've been using the device in a very basic mode and haven't installed or configured anything extra. It typically runs 100% of the time with no rebo...
                                Technical SupportICI/C22023-11-29 20:36:16.182Z
                                Technical SupportR22023-11-29 12:54:23.541Z
                                can't connect
                                I have just installed tinypilot. It i visible on the router, but I can't connect via https://tinypilot.local or https://tinypilot If there is no way to connect to it, then I can't begin to troubleshoot
                                  GeneralSTR202023-11-29 04:54:06.005Z
                                  Technical SupportJ/102023-11-24 12:21:23.139Z
                                  Multiple PCs
                                  Can I use multiple laptops with one Tinypilot?
                                    Technical SupportGC/C12023-11-21 02:10:34.281Z
                                    Cannot Update From 2.5.0 to 2.5.4
                                    Getting this message when attempting to update from 2.5.0 to 2.5.4 The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 2. Seen the workaround but that involves things that are beyond my ability. Wil...
                                      Technical SupportJ/32023-11-20 18:49:42.161Z
                                      Error on Balena Etcher
                                      Hello, I am not able to factory reset my tinypilot device. when i upload the image i get the message. Error something went wrong. if it is a compressed image, please check that the archive is not corrupted. User did not grant permission while transfe...
                                        Technical SupportR/12023-11-17 12:24:14.861Z
                                        Yubikey Redirect through Tailscale
                                        i have a Yubikey that I need to use to bring up Citrix on my laptop. I have TinyPilot connected with tailscale installed. Is there a way to redirect the Yubikey on my personal laptop through tailscale/tiny pilot so that I can authenticate into Citrix...
                                          Technical SupportF/12023-11-16 13:06:05.486Z
                                          Technical SupportRR62023-11-16 01:25:07.421Z
                                          Cannot start usb-gadget service
                                          Hello, I am using a RP4 with RaspiOS Bullseye lite (32-bit). For some unknown reason I am not able to create a HID device anymore (see error log). Report URL: http://logs.tinypilotkvm.com/smCpdSP1 Any idea what could be the reason for that? I flashed...
                                            Technical SupportMCM/C32023-11-15 15:26:11.965Z
                                            Workstaion running two pikvms for 2 lcds with separate dedicated pi running USB over IP?
                                            Hello, I am thinking about using this software to control the mouse and keyboard: https://fleetstack.io/blog/how-to-setup-a-raspberry-pi-as-a-usb-over-ip-server-a-comprehensive-guide I want to use 2 pikvms on my desktop w/ two LCDs. I tried to disabl...
                                              Technical SupportDC/C12023-11-14 19:52:17.624Z
                                              Tiny pilot timing out and failing to connect https:/tinypilot and SSH (works on tinypilot.local)
                                              Hello, I have had on/off issues with my tinypilot, most recently addresed here: Restarted Tiny Pilot - status light amber and cannot connect Currently I am unable to connect to my tinypilot through 2/3 of the links, with https://tinypilot and https:/...
                                                Technical SupportR2/12023-11-14 13:18:31.263Z
                                                Mouse is very fast, and does now follow my on screen mouse movments.
                                                After moving my trackpad one 1/8" the mouse on the KVM moves across the whole screen making it unusable.
                                                  Technical SupportM62023-11-14 12:23:09.447Z
                                                  TinyPilot Mouse does not work
                                                  Hi, I have a company computer which I connect to the tinypilot device. Once I enter the usb cable the mouse starts working and I see in the device manager that a mouse is connected. However, after a few seconds the connection is lost and I can no lon...
                                                    Technical SupportK12023-11-14 11:13:42.056Z
                                                    Cannot browse to tinypilot ip
                                                    I have a TinyPilot Voyager 2. About a year and a half old. I have not used it in a long time but was getting it prepped to the start using again. I powered it up and I can ping it and SSH to it (can't login for some reason), but can't browse the ip o...
                                                      Technical SupportEC/C52023-11-14 00:44:58.031Z
                                                      RESOLVED Copy cert and key to 2nd microSD card
                                                      I have one TinyPilot Pro but two microSD cards (I like to have a backup). Only problem is when I boot using the 2nd one to perform routine updates, I get certificate warnings and as a result when the update completes I never know because the page doe...
                                                        Technical SupportF/12023-11-13 19:28:31.010Z
                                                        Can you set up a Tinypilot Device remotely
                                                        I have a tinypilot device connected to a PC overseas via tailscale currently. I'd like to have another tinypilot + PC in that same place overseas. If I purchase another tinypilot, can I have someone at that place set it up for me. Or does the initial...
                                                          Technical SupportG/12023-11-13 12:46:05.752Z
                                                          Tinypilot's cursor disappears on full screen mode
                                                          Hello, So I have been using tinypilot pro version for a while now and everything has been working well till today. Today tinypilot's cursor doesn't work anymore on full screen mode and I have been left with original computer's mouse cursor which is l...
                                                            Technical SupportT/12023-11-13 12:34:46.434Z
                                                            No Video on Voyager 2a with HDMI to VGA Adapter
                                                            Frustrating little device. Can't seem to get the video working. Hard to believe it doesn't support the most popular resolution 1920x1080 @ 60Hz. Tried the supported rate of 1280x720 @ 60Hz and still no joy. HP ProDesk 600 G3 Desktop Mini Windows 10 P...
                                                              Technical SupportHCH/C62023-11-10 23:30:03.124Z
                                                              Mouse and Keyboard issue on Tinypilot RaspberryPi version
                                                              Hey, I installed Tinypilot on my raspberry pi 4 B. I am getting the HDMI display on the hostname but I can't use Mouse and keyboard even when I am using a USB-c to USB-a connection. Can someone please help me figure out what the problem might be?
                                                                Technical SupportGF52023-11-10 18:48:15.285Z
                                                                Tinypiolet usage
                                                                Can i use tinypiolet to connect my brothers pc thats in usa and i have a tiny piolet with me in india.
                                                                  Technical SupportPC/C32023-11-09 17:20:15.571Z
                                                                  Mouse input lagging while video output is fine.
                                                                  I've been using the tinypilot voyager 2 for nearly 1.5 years now. I'm using tailscale to access the KVM from overseas. For the last 2 months a new issue has arisen. My mouse input occasionally experiences lag spikes between 2-30 seconds, mostly on th...
                                                                    Technical SupportK/92023-11-08 12:03:01.356Z
                                                                    Help Upgrading to Pro
                                                                    Hello, I am building a TinyPilot and would like to upgrade to Pro. I have installed the free diy version but wanted it to be secure. Please help troubleshoot manually upgrading, as after executing the curl command, the upgrade process fails. I have t...
                                                                      Technical SupportS232023-11-08 12:00:23.308Z
                                                                      Resolution issue
                                                                      I just got a TinyPilot and it worked quite well out of the box, for simple setups it is actually plug and play. I have the following problem. I have a setup with 1 PC that is connected to 4 screens with a resolution of 3840x1080 each. All screens are...
                                                                        Technical SupportW/12023-11-07 10:41:01.613Z