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Update error
When clicked "update" button from the menu, the below error message appears: Error: Failed to check latest available version: fatal: unable to access [redacted]: Couldn't connect to server Please help.
    Technical SupportT32022-08-25 22:20:23.960Z
    Feedback / Roadmap enquiries
    Hi There, Recently got one of your KVMs from your re-seller in Germany for testing, I'm based in the UK. Firstly - When connecting to a standard PC or MAC via the TinyPilot, I thought the experience was great. I found the mouse movements much smoothe...
      GeneralR42022-08-23 21:09:07.910Z
      TinyPilot is not recognized as a mouse by the Mac Studio, but it still works.
      Hey Tiny Pilot team, I've seen this issue reported a zillion times over, and I'm sorry to add another to the pile. I'm using a TinyPilot attached to a Mac Studio. This Mac is erased very frequently, and oftentimes during the install process the devic...
        Technical SupportG72022-08-16 21:14:27.155Z
        Mouse only moves fractional on Gigabyte BIOS
        I use a Gigabyte Z690i DDR4 motherboard. When I put my mouse on the up left corner, the mouse on my remote machine is the same place. But when I move my mouse to the down right, it only moves about half of my actual movement. Therefore, when my mouse...
          Technical SupportA12022-08-15 23:37:40.105Z
          4G/Remote viewing
          A bit in the realm of niche ideas but... I'm currently in a role where we frequently end up in a situation where the "hands" we have onsite aren't IT minded. If we could ship them a TinyPilot with a builtin 4G connection and some sort of remote conne...
            IdeasR2CMT92022-08-15 23:29:39.448Z
            Raspberry pi4 does not take keyboard inputs
            Team, I installed the tiny pilot and follow the instructions. However I can see the video output but my mouse or keyboard inputs are not sent over to the laptop. I do not know what I am doing wrong. https://logs.tinypilotkvm.com/gSdizG83 Can anyone p...
              Technical SupportJ122022-08-15 23:24:09.552Z
              DVI to HDMI no longer works after upgrade.
              DVI to HDMI displays colored screen after tinypilot upgrade. https://logs.tinypilotkvm.com/jY5oYVmm
                Technical SupportD12022-08-11 22:21:23.829Z
                Falls off network ("Destination host unreachable")
                Hi, my tinypilot (connected via WIFI, not ethernet) become unreachable via SSH every 72hrs and i found out that it is actually quite a common issue for rasp pi https://forums.raspberrypi.com/viewtopic.php?t=64620 https://raspberrypi.stackexchange.com...
                  Technical SupportO202022-08-10 23:07:52.777Z
                  Keyboard Mouyse not working, HDMI ok, tested on 2 computers, changed USB cables,
                  Hi, Just like the title says, I can't get any keystrokes or mouse pointer changes to work. I tried on a computer that was working just fine with TinyPilot (windows 10); restarted computer and raspberry pi many times, changed all usb cables and secure...
                    Technical SupportDD32022-08-05 00:54:41.126Z
                    Balena fails to create image
                    I downloaded the image to do a factory reset, but when I try to cut the image to a SD Balena fails. I've tried on two different chips. I also put a request into Balena support but thought I would see if this problem was encountered by other Tinypilot...
                      Technical SupportJ32022-08-04 20:39:13.989Z
                      Explain icons...
                      Mouse and Keyboard are not working
                      Hello I found the mouse and Keyboard are not working, please help me asap ??? it is give me error message -? USB is not recognize
                        Technical SupportS32022-08-04 00:44:12.960Z
                        keyboard lag
                        Hi - I'm so glad I bought a TinyPilot. I have a highly locked down corporate Windows laptop that I'm now able to integrate very nicely into my dual-monitor Mac world. My only struggle is that keyboard input is pretty slow. Keystrokes buffer up and ap...
                          Technical SupportP72022-08-04 00:01:29.571Z
                          Order number request
                          Can't seem to find my order number? How do I retrieve it. I need to do a reset on the Tinypilot.
                            Technical SupportJ12022-08-02 20:40:45.445Z
                            How to fsck the root filesystem on a tinypilot bought from the website?
                            I noticed the root filesystem on our tinypilot has errors, and it seems it's not been fixed at reboot. I had a look using dump2fs, and this is the result: root@tinypilot:~# dumpe2fs -h /dev/mmcblk0p2 dumpe2fs 1.44.5 (15-Dec-2018) Filesystem volume n...
                              Technical SupportR32022-08-02 20:34:01.725Z
                              Windows 98??
                              I'm trying to setup TinyPilot on a Window 98 (no, that's not a typo!!) machine. I've got functional video and keyboard support working, but I cannot get the mouse to work. I suspect it may not like the mouse and the keyboard coming in on the same USB...
                                Technical SupportDA282022-08-02 20:21:05.443Z
                                Access browser within from tinypilot
                                I have a hunch the answer to this is no but I'll ask anyway. Is there a way to allow a user to access the browser on the network that the Tinypilot is on at the remote location. I know the first response is why not just access the browser from the PC...
                                  Technical SupportJ42022-08-01 21:54:20.913Z
                                  Virtual desktop distortion with larger 4:3 resolutions on host machine using VGA to HDMI adapter.
                                  Hello. I am testing various 4:3 desktop resolutions from older machines running Windows 98, Windows 2000 and Windows XP. I am using the VGA to HDMI adapter sold with the Voyager 2. 640x480 and 800x600 display correctly and operate very well. Some lar...
                                    Technical SupportA2A232022-08-01 21:42:17.975Z
                                    Broken image no remote desktop
                                    Hi I just get a broken image and no remote desktop coming through, checked all the cables, updated the software, works fine out to a monitor. Any ideas? Screenshot below
                                      Technical SupportAR82022-08-01 18:40:54.533Z
                                      Odroid C4 working great :) but...
                                      Hi, Thanks for sharing this project, great work!! I installed tinypilot on an Odroid C4. (I had to comment out the 64-bit version of Raspberry Pi OS check in quick-install). Running Armbian 22.05.3 with Linux 5.10.133. Keyboard, mouse, and video (HDM...
                                        Technical SupportD2D222022-07-29 00:12:16.265Z
                                        Cursor lag
                                        The cursor seems to lag about 5-10 secs behind the movement. Using remoteit to connect to Tinypilot. Also, just to add to the weirdness, on my laptop the cursor doesn't appear. On my desktop it appears but lags. Laptop is connected via wireless to th...
                                          Technical SupportJ32022-07-28 22:43:20.659Z
                                          Whiteware USB-C Splitter
                                          Hello, we wanted to test TinyPilot and we have everything necessary at the company and got these splitters flying around can we use them for testing? https://www.amazon.de/gp/product/B08YS32ZW7 Greetings Neo
                                            GeneralN42022-07-28 00:39:29.454Z
                                            disconnect
                                            Hi I recently bought the tiny pilot Voyager 2 KVM and after couple of days of use, i find that it gets disconnected and i am unable to continue my operations, i have tried restarting, shutting down but still the same . i am using an updated version o...
                                              Technical SupportM12022-07-25 23:08:10.874Z
                                              screen unable to show
                                              enclosed the screen capture.
                                                Technical SupportR12022-07-25 23:05:24.175Z
                                                tinypilot
                                                I connect the Dell OptiPlex 9020M and I get video only in the bios once I boot linux or windows can't get any video to work
                                                  Technical SupportM12022-07-25 23:02:48.988Z
                                                  How do I know H264 is enabled besides seeing "Janus" in htop ?
                                                  I am skeptical because I would assume that if H264 was enabled then "JPEG" quality settings shouldn't make any difference since that MJPEG controls specifically correct? But the slider does still change the quality, despite the command running succes...
                                                    GeneralA362022-07-18 23:04:52.231Z
                                                    Unable to access the keyboard
                                                    I am trying to access keyboard from mac to another machine. Unable to access the keyboard of the target machine.
                                                      Technical SupportR12022-07-13 22:54:38.050Z
                                                      Multiple User access to TinyPilot web interface continuously?
                                                      I'm thinking of using this device for my work to access our DVR over the local network. If I connect to the DVR's web interface over the DVR's IP, the amount of video streams being sent results in laggy video feeds. With "local" viewing via a TinyPil...
                                                        Technical SupportJ32022-07-13 22:43:02.666Z
                                                        unable to share the screen in between laptops
                                                        I only got power adapter and tiny pilot device and a cable. I don’t know how to connect to share the other laptop screen. Do I have to buy any additional cables ?
                                                          Technical SupportR52022-07-13 21:42:10.375Z
                                                          VGA not working on reboot
                                                          When we use the tinypilot with the VGA adapter, we get "NO SIGNAL" when the computer power up or reboots. However, if we boot up with a normal monitor on the VGA port of the computer and then switch to tinypilot (with VGA adapter) we get a display. O...
                                                            Technical SupportD332022-07-13 01:32:18.147Z
                                                            Win 11 mini PC no keystrokes
                                                            I was able to get my TinyPilot setup and controlling a traditional midtower Win 10 PC but when I use a Beelink Win 11 minipc I can see video and control the mouse remotely but I am unable to use remote keyboard strokes or even the clickable keyboard ...
                                                              Technical SupportT32022-07-13 00:52:43.497Z
                                                              Shows video but cannot connect to tinypilot
                                                              Strange problem. I bring up tinypilot and it shows the initial screen but it seems like keyboard strokes are not passed to tinypilot. Video is working fine. There is a message that shows a red disconnected status but again, the video works fine and w...
                                                                Technical SupportJ72022-07-12 19:49:28.220Z
                                                                Touch support
                                                                Hello! I’ve tried using the tinypilot web UI on my iPad and iPhone and found out that I can’t seem to be able to click; tapping the screen video only moves the cursor. Is there a way to enable touch support? If not, is it a planned feature? Thank you!
                                                                  GeneralSA3WX92022-07-08 18:14:51.589Z
                                                                  Connect local monitor and keyboard
                                                                  Is it possible to have a local monitor and keyboard (via usb) on the Voyager 2? I want to be able to connect a monitor to the unit along with a keyboard while still being able to get to it via network for control?
                                                                    Technical SupportAZ62022-07-07 21:30:14.190Z
                                                                    How to send a keystroke from the community api
                                                                    Hello, Has anyone successfully sent a keystroke using the community api? I want to write an ansible playbook on a cron job to call the api and send a keystroke to keep the end device from locking Currently I downloaded Burp and am seeing the http his...
                                                                      Technical SupportD12022-07-07 18:16:45.367Z
                                                                      Unable to access using Web Browser.
                                                                      I have the TinyPilot Voyager 2 POE. Unable to access using Web Browser. Tried using: https://tinypilot/ https://tinypilot.local/ https://tinypilot.localdomain/ also the DHCP assigned IP
                                                                        Technical SupportN52022-07-05 21:38:37.256Z
                                                                        Keyboard + Mouse do not work
                                                                        Hi, trying to use this in a non standard setup I would assume. I have my Raspberry Pi connected to a KVM switch I have. The video is being shown, but no keystrokes go through. I can take a picture of the connector if you want, but my assumption was t...
                                                                          GeneralMCL92022-07-05 00:40:58.586Z
                                                                          Web Interface No Longer Working
                                                                          Hey, I have a Voyager 2 PoE, that I purchased a month ago (5/17/22). I have been using it, and its been working very well. I always use the web UI to shut down the unit before i unplug PoE and relocate the Voyager 2 to a new location. about 2 weeks a...
                                                                            Technical SupportJO102022-07-01 22:53:37.119Z
                                                                            Power splitter doesn't give power to raspberrypi
                                                                            Hello. I love your project to control my home mac. I bought your power splitter to give more power to pi, but raspberrypi doesn't boot completely. In raspberrypi there light only green but not red. I found that that light means there is not enought p...
                                                                              GeneralCCN122022-06-30 19:59:48.154Z
                                                                              Fresh install, no joy: Nginx error 502
                                                                              Log file here: https://logs.tinypilotkvm.com/kR7G9w8i Error 502 on new install tinypilot [error] 394#394: *1 connect() failed (111: Connection refused) while connecting to upstream ... File "/opt/tinypilot/venv/lib/python3.9/site-packages/dns/rdtypes...
                                                                                Technical SupportKK42022-06-28 02:29:40.972Z
                                                                                TinyPilot mouse and keyboard lattency too slow
                                                                                I bought Tinypilot for more than 1 month now, I tried everything including enabling H264. I don't see any issue when the stream from the tiny pilot(remote computer ) to my computer, I played video on the remote computer, and I could compare 99% perfe...
                                                                                  Technical SupportM92022-06-27 17:39:56.502Z