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Obtaining a screenshot using the internal API
I'm a student writing custom software to automate a host machine (also referred to as the "target") through the TinyPilot Voyager 2 using the exposed APIs defined in api.py (for RESTful calls) and socket_api.py (for WebSocket connections). For the cu...
    Technical SupportAJ62023-01-30 23:05:52.414Z
    tinypilot running out space because of log files
    When I tried to update tinypilot today, I discovered that it had run out of space. Investigation showed that /var/log/syslog and /var/log/kern.log were about 7 gigs each. The reason probably is that I only run tinypilot on a need basis, i.e. I don't ...
      Technical SupportSC12023-01-29 03:33:06.550Z
      Technical SupportMC72023-01-29 01:00:50.767Z
      Changed RSA certs for ECC and modified NGINX config, will this revert?
      I installed our first Tinypilot today and added our custom SSL certs. When trying to connect to NGINX we realized there was a public-key signature algorithm mismatch so the client/server couldn't agree on a cipher and the SSL handshake failed. It was...
        Technical SupportSCS22023-01-27 15:01:05.775Z
        Error: Malformed API response, content type must be JSON. Response status: 504
        i try to turn on ssh on the security page in tinypilot, it shows disconnected after a few seconds (red button on bottom left), but I get this error in a pop up. Refreshing shows ssh still disabled. how to fix this? Also any commands, once I do ssh, t...
          Technical SupportM12023-01-27 12:32:56.439Z
          update from 2.5.0 to 2.5.2 failed
          The update from 2.5.0 to 2.5.2 fails. The update failed: Command '['sudo', '/opt/tinypilot-privileged/update']' returned non-zero exit status 100. The issue appears to be here: dpkg: unrecoverable fatal error, aborting: reading statoverride file '/v...
            Technical SupportS52023-01-27 12:23:01.321Z
            No mouse or keyboard input
            No mouse or keyboard input. Confirmed using USB-C (Data) from TinyPilot to USB-A on device. Updated to latest version 2.5.2 Logs - https://logs.tinypilotkvm.com/kHBQq5rL lsusb Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Dev...
              Technical SupportHC32023-01-26 14:30:00.177Z
              Web upgrade 2.5.0 to 2.5.2, then no response on network
              Use the web based upgrade and watched all the messages. When completed got a message something like "Can not connect. Please power off and on and try again" I power cycled and still no web access or response to ping. Please advise how to proceed. Tha...
                Technical SupportMC22023-01-26 12:36:57.737Z
                Tiny Pilot Access from mobile device
                Hello, I was able to get my tinypilot Voyager 2 v2 set up, and calibrated the remote access using the tailscale client. Great functionality and when accessing from my PC I have no complaints! I have not tested off site, but I was able to connect from...
                  Technical SupportR12023-01-24 15:51:25.689Z
                  Keyboard and mouse don't work anymore
                  Hello, I've purchased the Voyager 2 a few months ago (July) and it's been working fine the few times I've had to use it, but recently I've noticed that my keyboard and mouse don't work anymore. I've checked the logs and I get the standard "Is USB cab...
                    Technical SupportK52023-01-23 12:02:30.165Z
                    Explain icons...
                    usb-gadget keeps exiting
                    I have a TinyPilot Voyager 2 and it seemed to be working fine for a while. One day, it apparently stopped sending USB input. I tried running: echo -ne "\0\0\0\0\0\0\0\0" > /dev/hidg0 and got an error saying: echo: write error: Cannot send after tran...
                      Technical SupportPC82023-01-23 01:18:20.659Z
                      screen only shows windows I can see the reboot or BIOS screen it says no signal until windows boots
                      screen only shows windows I can see the reboot or BIOS screen it says no signal until windows boots
                        Technical SupportMC12023-01-23 01:12:45.233Z
                        display problems
                        we got various Lenovo Thinkpad Laptops (E and T series) and very often it will happen that the screen goes black. Not sure what is causing this, rebooting the Tinypilot or pressing anything on keyboard does fix it. Even reconnecting HDMI cable is not...
                          Technical SupportXC42023-01-23 01:05:03.654Z
                          Upgrade Buster to Bullseye
                          Hi, I tried to upgrade the official tinypilotkvm Buster device/image to Bullseye, by following the Debian instructions for upgrades. The process failed due to some of the tinypilot packages and the device now won't even boot. No need to troubleshoot,...
                            Technical SupportA2C12023-01-23 00:56:50.745Z
                            Tinypilot bullseye image?
                            Hello, I logged into https://tinypilotkvm.com/pro/license-check with my email and order number, and I downloaded the latest tinypilot-voyager-2.5.2-2023-01-17T1501Z.img. I see that it's still based on Raspberry Pi OS Buster, is there a newer version ...
                              Technical SupportA2C12023-01-23 00:44:54.548Z
                              how to disable wifi and only route traffic through ethernet
                              Hi, i've enabled the wifi and now would like to disable the wifi, and only route traffic through ethernet, how would i be able to do that.. thanks
                                GeneralJC12023-01-18 20:20:53.147Z
                                Hello. Cannot connect to the tinypilot
                                Hello. I bought my pilot 2 wks ago. Tinypilot worked fine till yesterday. My computer and the tinypilot are on the same network. I can ping it but I cannot open anything in the browser. It shows err "tinypilot refused to connect." The ethernet connec...
                                  GeneralAAJ82023-01-18 14:35:57.264Z
                                  Keyboard not working
                                  Original data cable is plugged into DATA USB C port on Tinypilot Voyager 2 and then plugged into a USB 3 port on the target machine. Video works well, USB does not seem to work. Here are logs: https://logs.tinypilotkvm.com/HD4qpWF3 The keyboard bubbl...
                                    Technical SupportC2C12023-01-17 00:44:26.674Z
                                    Video screen problem.
                                    Having issues with display back. Only option is to reboot the device. How do I go about getting this resolved?
                                      Technical SupportMS2132023-01-16 12:40:39.160Z
                                      emulated mouse options?
                                      I'm using a tinyPilot Voyager 2 with an Iogear KVM switch. The KVM does not support the absolute positioning HID that tinyPilot presents; the cursor just freaks out all over the screen of whatever machine I connect to, which can be a little dangerous...
                                        Technical SupportKQ72023-01-13 20:02:34.021Z
                                        Detecting a Tiny Pilot...
                                        Is there any way for Tiny Pilot to be detected (as opposed to a standard kb, mouse, or monitor)? I see the computer show the standard "HID-compliant" mouse and keyboard... and a generic monitor via Device Manager. What about via WMI or other system q...
                                          Technical SupportEC12023-01-13 17:34:39.870Z
                                          TinyPilot Voyager 2 PoE problems with Ubiquiti UniFi Switch Lite 8 PoE
                                          I bought the TinyPilot Voyager 2 PoE last month, and it works fine with the USB power supply. I just bought the Ubiquiti UniFi Switch Lite 8 PoE which is supposed to provide 802.3at power ports. Connected over a PoE cat8 wire from the switch, while i...
                                            Technical SupportSP62023-01-11 12:18:13.225Z
                                            Technical SupportG72023-01-10 16:48:44.704Z
                                            Unable to see TinyPilot in IP scanner (TinyPilot not showing in Talescale)
                                            Hello Friends Need help with setting up TinyPilot for the first time on my personal laptop. Followed all the steps as mentioned but I am unable to see TinyPilot in IP scanner. Also the TinyPilot in the not showing in Talescale admin window). Tried al...
                                              Technical SupportP292023-01-06 13:14:51.095Z
                                              Browser Tab rename
                                              Hi, i would like to rename the tab name from "tinypilot" to something more common like "laptop1 ...". How can this be done?
                                                Technical SupportTC92023-01-04 17:46:54.763Z
                                                Lag Issues is H264 running properly.
                                                Mouse/Keyboard has lag. 5sec-10sec. Sometimes 2sec How do I check if H264 is running properly? I get this message while following the steps in post https://tinypilotkvm.com/blog/whats-new-in-2022-05#enabling-h264-video. My logs https://logs.tinypilot...
                                                  Technical SupportTC12023-01-04 16:36:37.728Z
                                                  How to reset tinypilot pro username and password if forgot?
                                                  I forgot the Tinypilot pro login username and password…how to reset???? I know this is a noob question :)
                                                    GeneralP3M42023-01-03 17:27:48.882Z
                                                    A few questions for new user
                                                    Trying to run wireless keyboard/mouse off usb dongle that's plugged into tiny pilot? Am I missing something here, I thought in normal hardwired KVM's you plug the USB dongle into the kvm switch and you're done. I'm not getting any output from these t...
                                                      Technical SupportM42023-01-03 17:24:34.987Z
                                                      How to install Tinypilot Voyager 2 - from Personal Laptop to J1 Work Laptop?
                                                      Hi all, here’s my situation: J1 requires me to work hybrid, at least 2 days in the office so I’m planning to bring my personal laptop so that I can do both J1 and J2 work on the same machine bought a tinypilot voyager 2 based on my research. So here ...
                                                        Technical SupportF12023-01-03 13:28:25.156Z
                                                        Is Direct VGA to USB Capture Possible?
                                                        I'm about to embark on my first TinyPilot installation. I have several systems that I'm wanting to manage, and I'm going the DIY route initially. As I was looking through the instructions for VGA capture, I see that the typical solution is a VGA to H...
                                                          IdeasB32023-01-03 12:32:33.085Z
                                                          how to set a static IP on 2.5.0 without Internet access
                                                          I just reflashed my TinyPilot Pro to 2.5.0 after I could not get it to work I wanted to set a static IP but I did not want to have to put this TinyPilot on the Internet just to download a script to apply the static IP address as shown in this post: h...
                                                            Technical SupportJ2C22023-01-02 15:48:56.162Z
                                                            Local vs. remote cursor horizontal skew
                                                            Hi, Got a voyager pro connected to an industrial windows 7 computer with a Quadro K620 that has DVI and Displayport output. Local display is using DVI and duplicate display is output using a couple of adapters through displayport->DVI->HDMI->TinyPilo...
                                                              Technical SupportAC62022-12-28 18:46:27.251Z
                                                              Tinypilot Voyager 2 Cannot Use POE
                                                              Hello, I am unable to use POE on my voyager 2. I hooked it up with internet and it looked like theres no power unless theres the USBC power
                                                                Technical SupportL12022-12-27 14:25:47.765Z
                                                                Reduced TinyPilot support over the holidays
                                                                Happy holidays from the TinyPilot team! Over the next few days, the TinyPilot team will be taking some well-earned time off - including the support team here on the forum. You're more than welcome to continue posting and asking questions, but respons...
                                                                  General02022-12-23 21:35:14.463Z
                                                                  Can TinyPilot use HDMI camera as video feed.
                                                                  Hello, I have a specific use case in mind, one of our contractors needs remote access to an HMI panel with only USB and Ethernet ports. The USB is for the Mouse and Keyboard and since the panel has no video in/out I would like to use an HDMI camera a...
                                                                    Technical SupportP12022-12-23 13:24:11.609Z
                                                                    Cannot upgrade pro from 2.4.0 to 2.5.0
                                                                    I am using the GUI to try and upgrade. This issue I am having is that the upgrade says it is successful, but even after a reboot of the Voyager, it says it is on 2.4.0 and that upgrade to 2.5.0 is available. I have run through the upgrade process 3 t...
                                                                      Technical SupportM72022-12-21 12:10:18.045Z
                                                                      No Signal on DVI-Con KVM from Guntermann and Drunck
                                                                      Hello, we have a KVM-Matrix-Switch here in our Company. In our Office we are eight people with only one KVM and Monitor. So we decided to buy a tinypilot, to put the system into browser. The Guntermann and Drunck DVI-CON is the end of the KVM-Matrix,...
                                                                        Technical SupportTT22022-12-21 05:00:12.219Z
                                                                        Low Resolution/Bad Text Quality
                                                                        ( Using tinypilot voyager 2 with and without Tailscale). JPEG settings to max. Having rly big issue with reading text and poor resolution. Laptop with TinyPilot voyager 2 1080p over Ethernet. Can HDMI cable affect this? Tested on local network and th...
                                                                          Technical SupportT12022-12-20 13:02:49.076Z
                                                                          Bad Quality/Low resolution
                                                                          Hello, I just setup my Tiny Pilot, I see the quality is really bad. My internet speed is 260/300 mb. The laptop resolution is 1920x1080. The text is especially bad. Its readable but horrible quality.
                                                                            Technical SupportTT22022-12-20 11:07:57.692Z
                                                                            Mouse not working
                                                                            Hello, my remote mouse control has stopped working. I tried connect tinypilot to a different host USB port but no improvement. Also rebooted Tinypilot to no avail. Will appreicate any guidance. Thanks
                                                                              Technical SupportS2C12022-12-20 10:41:59.528Z